Review for Norton AntiVirus support

"Utilizing the online call option to obtain a priority ID is of no use. After filling in all the information and obtaining an ID number (along with an estimated wait time of 2 minutes), I called a different toll free number, input my priority ID and waited 46 minutes for the tech to pick up." read more reviews like this »

Customer service rating


5: Excellent

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Communication rating


4: Good

Hold time

46 mins tell us your wait » see trends »

Date reported

Tue, 9 Feb 2010 (1 mo ago)

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unknown: 24 Feb, 2010 (25 days ago)	"I had been billed on my credit card for a product that I have not used in 2-3 yrs. The same thing happened last year. After dialing the listed number ..." more »
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