Review by Marv for Nicor support

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Nicor customer support at a glance

1 user ratings
   4.0/5
Good
Customer care available by phone (1 number)   email   web   live chat   + add
Most recent review "The voice recognition system..." -Marv, 4 mos ago  see 1 review  write a review
Most recent user tip "nicor is very unprofessional a..." -she, 3 mos ago  see 3 tips  leave a tip


see all reviews » Review by Marv

"The voice recognition system Nicor uses didn't recognize "other" no matter how clear or loud I said it. I kept pushing 0 until got a prompt that put me into a wait line. Previous instructions may be out-of-date in Nicor has caught onto this method you published." read more reviews like this »
Customer service rating
      
4: Good
  tell us your rating »   see trends »
Communication rating
      
4: Good
Hold time 8 mins   tell us your wait »   see trends »
Date reported Mon, 2 Nov 2009 (4 mos ago)
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Tips and feedback from others

she:
30 Nov, 2009 (3 mos ago)
"nicor is very unprofessional as far as their appointments are concerned. they harassed me about a meter reading because i work durning their hours. i ..." more »
 add your tip or story »  see all tips and stories (3) »



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