review by Marv for Nicor support

Nicor support at a glance

1 user ratings
   4.0/5
Good
Customer care available by phone   by email   by web   by IM/chat  


Review by Marv

"The voice recognition system Nicor uses didn't recognize "other" no matter how clear or loud I said it. I kept pushing 0 until got a prompt that put me into a wait line. Previous instructions may be out-of-date in Nicor has caught onto this method you published."
Customer service rating 4 out of 5: Good
Communication rating 4 out of 5: Good
Hold time 8 mins
Date reported Mon, 2 Nov 2009 (18 days ago)
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