Review by Wickedwahine for Metro PCS support

"While the person was polite, she gave me the WRONG info. I needed my acct #, and even read it back to her. She left out a "7". Crucial error - I'm porting my phone #. A wrong acct # could mean I lose my cell phone # forever!" read more reviews like this »

Customer service rating


1: Horrible

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Communication rating


5: Excellent

Hold time

4 mins tell us your wait » see trends »

Date reported

Thu, 10 Sep 2009 (6 mos ago)

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(anonymous person) 04 Feb, 2010 (1 mo ago)	"YOUR CUSTOMER SERVICE SUCKS BIG TIME. YOUR AUTOMATED SERVICE WILL NOT LET YOU TALK TO A LIVE AGENT WHICH MAKES THIS VERY ANNOYING. IT'S IMPOSSIBLE T..." more »
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