Review by shoppingmom for Lands End support

"Amazing Customer Service! A live person answered the phone after one ring. Was able to pull up my information immediately. They sent me a new item before I sent the old one back. I am a frequent customer based on service and quality of merchandise." read more reviews like this »

Customer service rating


5: Excellent

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Communication rating


5: Excellent

Hold time

less than 1 min tell us your wait » see trends »

Date reported

Fri, 6 Nov 2009 (4 mos ago)

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