Review for JetBlue Airways support

"WTF. mega long waits to try to use my TRUEBLUE points as all of my award are "old TRUEBLUE passes" so i had to use the phone... freaking sucks to have such insanely long wait times to use their idiotic old passes... I should be able to book online for the prior passess... BOOO jet blue " read more reviews like this »

Customer service rating


2: Poor

tell us your rating » see trends »

Communication rating


3: Average

Hold time

50 mins tell us your wait » see trends »

Date reported

Tue, 9 Feb 2010 (1 mo ago)

Let us know if this is

useful or useless

add your review » add your story » see all reviews » see tips from other users »

add your tip or feedback » see all » Tips and feedback from others
Got a great tip for others? A customer service story to share? Be the first to add a tip or feedback for JetBlue Airways »

Recent reviews & ratings
"I was pleasantly surprise..."	for JetBlue Airways
"110 mins on hold on 1/30/..."	for JetBlue Airways
"Flight canceled due to bl..."	for JetBlue Airways
See ratings trends for JetBlue Airways »