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<title>JCPenney.com reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about JCPenney.com customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>JCPenney.com review by AliciaMattson12</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_21384.html" ></link>
<id>urn:uuid:df8d0b97-2068-0150-ef08-7994b445cc95</id>
<updated>2011-11-03T16:29:19+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I went to the JCPenney's Salon in Holyoke, Massachusetts. The WORST service, color and cut. Im highly dissapointed I had to spend alot of money to get everything ruined. Never again will I go there.]]></summary>
</entry>
<entry>
<title>JCPenney.com review by mike</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_18949.html" ></link>
<id>urn:uuid:7d4a78a4-47ce-97c8-ccd4-5ffb0bb50c00</id>
<updated>2011-08-25T13:05:48+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 2.0 out of 5: Poor.  Comments from customer: Order#-3454 was purchased 11 days ago, called on Saturday to find out where the cloths were. Was told by customer service that it would be expedited at their expense so I would have the bulk of the order yesterday 8/24/2011, imagine my surprise when ]]></summary>
</entry>
<entry>
<title>JCPenney.com review by InFla</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_18221.html" ></link>
<id>urn:uuid:835483a9-e609-ebfe-e2a5-b864994c7f32</id>
<updated>2011-08-04T22:27:18+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Placed on hold forever after a person answered. Never came back]]></summary>
</entry>
<entry>
<title>JCPenney.com review by onlinereviewers</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_13599.html" ></link>
<id>urn:uuid:a268c177-5f0d-06f3-0160-eb2c9ec42996</id>
<updated>2011-03-13T01:26:14+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: A zero. 
 
If you deal with JCPenney long enough, you clearly will see the incompetence shine through. The catalog ordering system has become an ultimate, flat zero. From incorrectly filled orders, to cheaply-made imports, to exceptionally poor custo]]></summary>
</entry>
<entry>
<title>JCPenney.com review by d</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_10948.html" ></link>
<id>urn:uuid:660525eb-5cc6-9a4f-fc9e-2a85dc4e6c35</id>
<updated>2010-12-17T02:41:04+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 0.0 out of 5: Horrible.  Comments from customer: their website says 30 seconds.. didnt even come close]]></summary>
</entry>
<entry>
<title>JCPenney.com review by a gethuman user</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_9228.html" ></link>
<id>urn:uuid:a345f363-d709-57d0-533a-cf1efd39ec88</id>
<updated>2010-10-10T01:42:49+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 2.0 out of 5: Poor.  Comments from customer: The service was terrible at the Rochester, MN store. Shopping for boots, we asked for a particular pair in a certain size. She brought us a box and shoved it at us and walked away, did not stay and remove the boots or remove the stuffing, nothing. An]]></summary>
</entry>
<entry>
<title>JCPenney.com review by missmac10</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_9008.html" ></link>
<id>urn:uuid:8ed0cd86-9e4a-0dc7-9251-deee1864954a</id>
<updated>2010-09-30T17:20:26+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I will bever shop at your store again. After waiting over 2 months for a backordered item i received calls that there were none available in any distribution warehouses. Then I am told I will be issued a check in 7-10 business days. So after waiting ]]></summary>
</entry>
<entry>
<title>JCPenney.com review by kierra</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_3411.html" ></link>
<id>urn:uuid:82c67d65-0a82-d05c-2ab7-21084ddeb11d</id>
<updated>2010-02-16T20:59:31+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 5.0 out of 5: Excellent.  Comments from customer: it was good but the women didnt understand me ]]></summary>
</entry>
<entry>
<title>JCPenney.com review by Paul</title>
<link href="http://gethuman.com/JCPenney_com/customer-review_2648.html" ></link>
<id>urn:uuid:6e483db0-e807-0ad4-f808-a10f6e3549b0</id>
<updated>2009-12-28T18:08:22+00:00</updated>
<summary type="html" ><![CDATA[JCPenney.com rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Cut off 3 times.  Moved around alot.  Really took me about an hour total time to get things straighten around. Found out from the second to last person I spoke to that the number from the Fraud Department is 866.266.0878.]]></summary>
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