JCPenney.com customer service tips

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JCPenney.com customer support at a glance

2 user ratings
   3.0/5
Average
Customer care available by phone (1 number)   email   web   live chat   + add
Most recent review "it was good but the women di..." -kier..., 1 mo ago  see 1 review  write a review
Most recent user tip "I recently placed an order thr..." -Anon, 4 mos ago  see 4 tips  leave a tip


Customer help tips and suggestions from others


(anonymous person)
30 Oct, 2009 (4 mos ago)
"I recently placed an order through the internet and for some reason when it was shipped, the usps returned it. No notification from penney's or usps as to why. A cu..." read full tip »

changa:
19 Sep, 2009 (6 mos ago)
"I haven't gone to Jcpenney's too often lately, because it seems like the quality of the cloth that is being accepted for the garments is inferior. Inferior in many ..." read full tip »

Jerzpeg:
18 Jun, 2009 (9 mos ago)
"I have been trying to clean this matter back in 2008, someone used my SSI# and used my account with out my knowledge, ran the bill up to $5.064.I have been receiving..." read full tip »

GrandmaF:
22 Apr, 2009 (10 mos ago)
"We fell for the "companion airline ticket" promotion back in November 2008. Not only did I make a qualifying purchase in the store, but my daughter opened up an acco..." read full tip »
  See ratings over time
 add your tip or story »

Tips and feedback from others

(anonymous person)
30 Oct, 2009 (4 mos ago)
"I recently placed an order through the internet and for some reason when it was shipped, the usps returned it. No notification from penney's or usps a..." more »
 add your tip or story »  see all tips and stories (4) »



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