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JCPenney.com Customer Service

Home › Phone Numbers, Customer Service, & Tech Support › JCPenney.com
Best Phone Number & Contact Info for JCPenney.com
Best phone number 800-322-1189 Average wait: 9 mins | Press 0, then 0. details
Or try a callback Call Me Instead Average wait: No wait | They call you instead - Free   details
And much more All Contact Info Need more? We have phone number, email address, twitter, facebook page, corporate/executive contacts and more available.   see all
Customer Reviews and Ratings for JCPenney.com

Customer Rating


From 8 GetHuman users
Trends | Write a Review

Most Recent Reviews

  • AliciaMatt-: “I went to the JCPenney's...”
    Waited: 48 mins
  • mike: “Order#-3454 was purchase...”
    Waited: 480 mins
  • InFla: “Placed on hold forever a...”
    Waited: 2 mins
Tips and Self-help for JCPenney.com

Most Recent Tips & Self-help Answers

+2 Read Tip ›

 by cos eholsocelizabeth eum...

“I've heard TWICE advertising for JCP, about cumstomers SCREAMING because JCP is ...”
+0 Read Tip ›

 by willingham

“Extremely poor customer service at Atlanta, Ga Custom Decorating. Supervisor wil...”
+0 Read Tip ›

 by Mom in KY

“My daughter won a comforter set on Seventeen mag. online and it was sponsored by...”
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