JCPenney.com online customer support
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JCPenney.com customer support email
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JCPenney.com live chat support
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Tips and suggestions from other customers
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(anonymous person)
30 Oct, 2009
(21 days ago)
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"I recently placed an order through the internet and for some reason when it was shipped, the usps returned it. No notification from penney's or usps as to why. A customer service rep. called me and asked if I would like to reorder so I said yes and guess what? I still never recieved my items. I called sometime later..."
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