JCPenney.com customer reviews

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JCPenney.com customer support at a glance

2 user ratings

3.0/5

Average

Customer care available

by phone (1 number) email web live chat + add

Most recent review

"it was good but the women di..." -kier..., 1 mo ago see 1 review write a review

Most recent user tip

"I recently placed an order thr..." -Anon, 4 mos ago see 4 tips leave a tip

Phone number(s)

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JCPenney.com customer service reviews 1 - 2 of 2

kierra, 1 mo ago
"it was good but the women didnt understand me "


Excellent

less than 1 min wait time

read full review »

Paul, 2 mos ago
"Cut off 3 times. Moved around alot. Really took me about a..."


Horrible

15 mins wait time

read full review »

See ratings over time

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add your tip or feedback » see all » Tips and feedback from others
(anonymous person) 30 Oct, 2009 (4 mos ago)	"I recently placed an order through the internet and for some reason when it was shipped, the usps returned it. No notification from penney's or usps a..." more »
add your tip or story » see all tips and stories (4) »

Recent reviews & ratings
"it was good but the women..."	for JCPenney.com
"Cut off 3 times. Moved a..."	for JCPenney.com
See ratings trends for JCPenney.com »

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