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review by nana for Hertz Customer Support support
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Hertz Customer Support support at a glance
4 user ratings
   2.3/5
Poor
Customer care available by phone   by email   by web   by IM/chat  


Review by nana

"I tried three times for the line. Waited for 20 mins for the first 2 times. No real person respond. It was 7 mins wait before a lady talked to me on the phone. She resolved my problem right away. "
Customer service rating 5 out of 5: Excellent
Communication rating 5 out of 5: Excellent
Hold time 20 mins
Date reported Tue, 3 Nov 2009 (17 days ago)
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