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<title>Greyhound reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Greyhound customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Greyhound reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Greyhound/news_359/atom</link>
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<entry>
<title>Greyhound review by Alex Melendez</title>
<link href="http://gethuman.com/Greyhound/customer-review_23224.html" ></link>
<id>urn:uuid:69aa6a03-68dd-7166-300f-c7d3b4dd0a96</id>
<updated>2012-01-11T18:11:18+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 3.0 out of 5: Average.  Comments from customer: On Wed.Dec.28th of 2011, @ 11:36am I shipped a package from your El Paso,Tx. bus terminal to be shipped to Amarillo,Tx.station being ad vised that the package would be there on Thurs.Dec.29th in the morning. After calling my son who was to pick up th]]></summary>
</entry>
<entry>
<title>Greyhound review by realdeal</title>
<link href="http://gethuman.com/Greyhound/customer-review_21038.html" ></link>
<id>urn:uuid:8f205104-8b87-1fb6-76f7-3f5f05324190</id>
<updated>2011-10-25T13:50:08+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I still cant get a refund for lost luggage that happened in June 2011. WHo is the CEO and his email so he knows his company sucks]]></summary>
</entry>
<entry>
<title>Greyhound review by goorootooyoo</title>
<link href="http://gethuman.com/Greyhound/customer-review_19286.html" ></link>
<id>urn:uuid:1454bc3d-4303-69cf-c83d-7d0eb81a53bb</id>
<updated>2011-09-02T09:47:49+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Reps were borderline rude and totally uninterested.  They had little knowledge of the product.  This company DESPERATELY needs to clean house and start over again.]]></summary>
</entry>
<entry>
<title>Greyhound review by a gethuman user</title>
<link href="http://gethuman.com/Greyhound/customer-review_19049.html" ></link>
<id>urn:uuid:b6660fec-bffd-ee18-9ec1-97442192957c</id>
<updated>2011-08-27T21:27:36+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: To be asked to pay a "specialist technician" for a question about a ticket you purchased is an insult. The phone does not allow you to talk to a service representative and this is not acceptable.HECLA]]></summary>
</entry>
<entry>
<title>Greyhound review by ajs5545@yahoo.com</title>
<link href="http://gethuman.com/Greyhound/customer-review_18020.html" ></link>
<id>urn:uuid:e89b8e75-5199-e7a4-de5d-00b150c55f2d</id>
<updated>2011-07-30T15:27:23+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: well, its almost 5 days and we have no medications or clothing but it is ovious your company couldn't care less!! thanks for ruining our vacation ]]></summary>
</entry>
<entry>
<title>Greyhound review by ajs5545@yahoo.com</title>
<link href="http://gethuman.com/Greyhound/customer-review_17950.html" ></link>
<id>urn:uuid:b6e7038e-3061-7c5a-ee7f-758f23c7e8cb</id>
<updated>2011-07-28T16:20:07+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: after 3 days no one has called about our missing bag!! my sons medication is in it but that seems of no concern to Greyhound!!now I can't get any ohone call though!!!]]></summary>
</entry>
<entry>
<title>Greyhound review by a gethuman user</title>
<link href="http://gethuman.com/Greyhound/customer-review_17778.html" ></link>
<id>urn:uuid:4bd957c6-95d0-9aef-40c2-f90e70227868</id>
<updated>2011-07-24T22:09:44+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: After waiting 18 minutes, the agent hung up on me when trying to look something up. ]]></summary>
</entry>
<entry>
<title>Greyhound review by Keith</title>
<link href="http://gethuman.com/Greyhound/customer-review_16979.html" ></link>
<id>urn:uuid:cdb0ff8d-aa65-5d76-4e9c-8a842d7e75ee</id>
<updated>2011-07-01T23:07:00+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Could barely understand the rep. Had to ask to repeat everything 3-4 times.Then gave me information contradicting what I could see on the website. 40 minutes Ill never get back. Thanks greyhound, I'll find another way. ]]></summary>
</entry>
<entry>
<title>Greyhound review by Kylie</title>
<link href="http://gethuman.com/Greyhound/customer-review_15628.html" ></link>
<id>urn:uuid:b2e08634-ef3c-45a0-5b2e-d6d4cccba29e</id>
<updated>2011-05-23T13:24:51+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 3.0 out of 5: Average.  Comments from customer: The woman who answered did not seem to want to talk to me.]]></summary>
</entry>
<entry>
<title>Greyhound review by mikahal</title>
<link href="http://gethuman.com/Greyhound/customer-review_13894.html" ></link>
<id>urn:uuid:050f8595-eb9a-10fd-f778-c9fb890dbf13</id>
<updated>2011-03-22T18:20:53+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: run run run from greyhound. Most numbers are automated only, make you hold for a long time without ever answering or even do not answer at all. I need to track a package because their online package tracking system is not working.]]></summary>
</entry>
<entry>
<title>Greyhound review by tanfastyic</title>
<link href="http://gethuman.com/Greyhound/customer-review_13376.html" ></link>
<id>urn:uuid:77b5f700-5bb4-537f-5ad4-ab4fd3c351c5</id>
<updated>2011-03-06T01:46:50+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 5.0 out of 5: Excellent.  Comments from customer: excelent service
]]></summary>
</entry>
<entry>
<title>Greyhound review by Yvette</title>
<link href="http://gethuman.com/Greyhound/customer-review_12640.html" ></link>
<id>urn:uuid:2186f43f-af81-fab9-3233-a731ff971f28</id>
<updated>2011-02-11T21:59:44+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: The website allowed me to book my dad's ticket leaving PA to NM with him leaving from a location where there wasn't a station! Long story short --He had to get a ride to Pittsburgh (an hr away) after multiple phone calls and canceling the original ti]]></summary>
</entry>
<entry>
<title>Greyhound review by dappappy</title>
<link href="http://gethuman.com/Greyhound/customer-review_12224.html" ></link>
<id>urn:uuid:b6c2c7a7-c792-0396-1fae-9099eef219a5</id>
<updated>2011-01-29T20:36:14+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I got what I requested immediately, so I give Greyhound an excellent rating.]]></summary>
</entry>
<entry>
<title>Greyhound review by Carolyn</title>
<link href="http://gethuman.com/Greyhound/customer-review_10275.html" ></link>
<id>urn:uuid:bcd1011d-204a-a41b-924e-a4068dddcce9</id>
<updated>2010-11-23T21:16:36+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I purchased a ticket for my Son and 20 month old grandaughter round trip from Detroit MI to Punxy Pa. It was a horrible trip. The attendents were very rude in Pittsburgh Pa. His name is Rick 11/22/10.The drink attendent was very rude and refused to g]]></summary>
</entry>
<entry>
<title>Greyhound review by a gethuman user</title>
<link href="http://gethuman.com/Greyhound/customer-review_5532.html" ></link>
<id>urn:uuid:a21fb273-97c3-0053-04fc-24060e5d01fb</id>
<updated>2010-05-26T16:22:25+00:00</updated>
<summary type="html" ><![CDATA[Greyhound rating from customer: 5.0 out of 5: Excellent.  Comments from customer: My wife losr her confirmation # to board bus. The agent spoke English and was very courtious and helpful. I gave the agent my credit card # and wife's name and had required info immediately.]]></summary>
</entry>
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