The airlines that are listed
below have earned membership in the gethuman
Great Customer Service Club by providing
superior customer service. Out of over 30
airlines that are listed on the gethuman web
site, these elite airlines are the only ones
that have received the votes of consumers
testifying to the high quality of customer
service that they are providing.
We congratulate these fine airlines that have
earned membership in the gethuman Great
Customer Service Club and encourage them to
continue to provide excellent customer
service.
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Alaska Airlines and
Horizon Air together serve 92 cities
through an expansive network in Alaska,
the Lower 48, Hawaii, Canada and Mexico.
For reservations, visit alaskaair.com.
For more news and information, visit the
Alaska Airlines/Horizon Air Newsroom at
alaskaair.com/newsroom.
Alaska Airlines is
the ninth-largest U.S. airline based on
passenger traffic and is the dominant
U.S. West Coast air carrier.
Headquartered in Seattle, Alaska carries
more passengers between the state of
Alaska and the Lower 48 than any other
airline. During recent years, the
airline has expanded significantly to
serve more U.S. East Coast, Mexican and
Canadian destinations.
Long known for its Alaskan roots,
symbolized by the Eskimo painted on the
tail of the aircraft, Alaska Airlines
offers a friendly and relaxed style of
service, one that passengers have come
to appreciate as the "Alaska Spirit."
The airline also is known for embracing
innovative technology to improve the
customer experience.
The carrier traces its roots back to
1932, when Linious "Mac" McGee of McGee
Airways started flying his three-seat
Stinson between Anchorage and Bristol
Bay, Alaska. A merger with Star Air
Service in 1934 created the largest
airline in Alaska, which eventually
became Alaska Airlines.
Alaska and its sister carrier, Horizon
Air, are owned by Alaska Air Group.
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New York-based
JetBlue Airways has created a new
airline category based on value, service
and style. Known for its award-winning
service and free TV as much as its low
fares, JetBlue is now pleased to offer
customers Lots of Legroom and
super-spacious Even More Legroom seats.
JetBlue introduced complimentary
in-flight e-mail and instant messaging
services on aircraft "BetaBlue," a first
among U.S. domestic airlines. JetBlue is
also America's first and only airline to
offer its own Customer Bill of Rights,
with meaningful and specific
compensation for customers
inconvenienced by service disruptions
within JetBlue's control. Visit
www.jetblue.com/promise for details.
JetBlue serves 53 cities with 550 daily
flights. With JetBlue, all seats are
assigned, all travel is ticketless, all
fares are one-way, and an overnight stay
is never required. For information or
reservations call 1-800-JETBLUE
(1-800-538-2583) or visit
www.jetblue.com. |
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Southwest Airlines
began service to Denver on Jan. 3, 2006,
with 13 daily nonstop departures to
three destinations. The airline
currently operates 61 daily nonstop
flights from the Mile High city, making
Denver the fastest growing city in the
Company's history. More than 150
Southwest Airlines Employees call Denver
home.
After 37 years of service, Southwest
Airlines continues to differentiate
itself from other low fare
carriers-offering a reliable product
with exemplary Customer Service.
Southwest Airlines is the most
productive airline in the sky and offers
Customers a comfortable traveling
experience. Southwest offers a very
comfortable ride with all premium
leather seats and plenty of legroom with
a young all Boeing 737 fleet. Southwest
recently updated its gate areas and
improved its boarding procedure to make
flying Southwest convenient and simple.
Southwest Airlines (NYSE: LUV), the
nation's largest carrier in terms of
domestic passengers enplaned, currently
serves 64 cities in 32 states. Based in
Dallas, Southwest currently operates
more than 3,400 flights a day and has
more than 34,000 Employees systemwide.
http://www.southwest.com |
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Hawaiian Airlines, holder of a record 36
consecutive months as America's most
punctual airline from November 2003
through October 2006, consistently led
the nation's carriers in on-time
schedule performance and fewest
misplaced bags in 2005 and 2006 (as
reported by the U.S. Department of
Transportation). Consumer surveys by
Condé Nast Traveler, Travel + Leisure,
and Zagat all rank Hawaiian as the top
domestic airline serving Hawaii.
Now in its 78th year of continuous
service in Hawaii, Hawaiian is the
state's biggest and longest-serving
airline, as well as the second largest
provider of passenger air service
between the U.S. mainland and Hawaii.
Hawaiian offers nonstop service to
Hawaii from more U.S. gateway cities
than any other airline (nine), as well
as service to Australia, American Samoa
and Tahiti. Hawaiian also provides
approximately 100 daily jet flights
among the Hawaiian Islands.
Hawaiian Airlines, Inc. is a subsidiary
of Hawaiian Holdings, Inc. (AMEX and PCX:
HA). Additional information is available
at HawaiianAirlines.com. |
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Virgin Atlantic Airways Ltd.
(operating as
Virgin Atlantic)
is a British airline which is owned by
Richard Branson's Virgin Group (51%) and
Singapore Airlines (49%). It operates
long-haul routes between the United
Kingdom and North America, the
Caribbean, Africa, the Middle East,
Asia, and Australia from its main bases
at London Heathrow and London Gatwick.
Virgin has a smaller base at Manchester
Airport. The company holds a United
Kingdom Civil Aviation Authority Type A
Operating Licence, which permits it to
carry passengers, cargo, and mail on
aircraft with 20 or more seats. Virgin
Atlantic carried around 5.1 million
passengers and made an annual profit of
£46.8 million in 2007.
In 1984, Virgin
Atlantic Airways launched with just one
airplane flying between London and New
York. Now serving the world's major
cities, Virgin Atlantic has effectively
changed the industry and is now widely
recognized as one of the world's best
airlines, much to the dismay of the
competition. Offering high-flying
service featuring the award-winning
Upper Class Suite and the new Premium
Economy, Virgin Atlantic flies from 10
US cities to London. With long haul
services to twenty-seven destinations
worldwide, Virgin Atlantic flies to
cities as far apart as Las Vegas, Tokyo,
Delhi, and Shanghai, with recent growth
to Mumbai, Sydney, Dubai, Chicago and
Nairobi. Despite Virgin Atlantic's
growth, the service still remains
customer driven with an emphasis on
value for money, quality, fun and
innovation, ensuring flying Virgin
Atlantic is always an event. |
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