Review by GetReal for Fido (Canada) support

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Fido (Canada) customer support at a glance

6 user ratings
   2.3/5
Poor
Customer care available by phone (3 numbers)   email   web   live chat   + add
Most recent review "average" -Anon, 1 mo ago  see 1 review  write a review
Most recent user tip " You should try sending your ..." -wenc..., 3 mos ago  see 4 tips  leave a tip


see all reviews » Review by GetReal

"Its seems that there is a high turn over at fido as every time I call about a problem, the Fido rep has to put me on hold up to 10 mins to talk to a supervisor(I've called a lot). This company markets itself differently then it conducts its self." read more reviews like this »
Customer service rating
      
2: Poor
  tell us your rating »   see trends »
Communication rating
      
1: Horrible
Hold time 25 mins   tell us your wait »   see trends »
Date reported Fri, 7 Aug 2009 (7 mos ago)
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Tips and feedback from others

wence:
14 Dec, 2009 (3 mos ago)
"You should try sending your complaint to their head honcho: http://investing.businessweek.com/research/stocks/private/snapshot.asp?privcapId=112383 8..." more »
 add your tip or story »  see all tips and stories (4) »



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