EMC Mortgage Tip from Sep 25, 2009

 by Anonymous - 2 years ago

“INCREDIBLE!!!!! IT IS SO DIFFICULT TO CONTACT YOU.... WE ARE THE 50% OWNER OF ONE PROPERTY AND BECAUSE ONLY THE NAME OF ONE COUPLE IS INDICATED ON THE RECORDS, I, WHO MAKE THE PAYMENTS, RESOLVE ALL THE PROBLEMS AND FIX ANY ERRORS, AM UNABLE TO CONTACT AN ASSOCIATED BECAUSE THE SYSTEM DO NOT RECOGNIZE MY 4 DIGITS OF MY SS NUMBER!!!!!. IT TAKE A LOOOONG TIME TO REACH A HUMAN TO EXPLAIN THAT I HAVE ALL THE RIGHTS TO CONTACT THEM AND I HAVE TO WAIT ANOTHER LOOOONG TIME FOR THEM TO FIND ME ON RECORDS??????. AFTER THAT, WHEN I THINK THAT EVERYTHING IS UNDER CONTROL, THE COMMUNICATION IS CUT-OFF AND I AM HERE AGAIN WITHOUT SOLVING MY PROBLEM OR QUESTION. PLEASE, PLEASE, I WILL BE YOUR CUSTOMER FOR A LONG TIME SO PLEASE, CORRECT THIS ISSUE!!!! A VERY FRUSTATED CUSTOMER.”