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<title>DirecTV reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about DirecTV customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.com/DirecTV/customer-review_23914.html</link>
<pubDate>Sun, 05 Feb 2012 02:17:52 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: guys,i believe before u enter in one agreement/contract.make sure to review all the things that the crep will give you.listen...Most of american, once they hear its free.they gonna grab it,without asking what will be the consequence once the promotio]]></description>
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<title>DirecTV review by scott91406</title>
<link>http://gethuman.com/DirecTV/customer-review_23569.html</link>
<pubDate>Mon, 23 Jan 2012 18:18:49 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I cancelled due to their poor customer service and they didn't seem to want to hook my service up at my new house.  Now they are trying to charge me a early cancellation fee.]]></description>
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<item>
<title>DirecTV review by nicole crowe</title>
<link>http://gethuman.com/DirecTV/customer-review_23553.html</link>
<pubDate>Mon, 23 Jan 2012 14:15:48 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: unbelievably rude]]></description>
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<item>
<title>DirecTV review by likes technology</title>
<link>http://gethuman.com/DirecTV/customer-review_23505.html</link>
<pubDate>Sun, 22 Jan 2012 03:34:38 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: My DVR bit the dust and I had to call for a replacement, and then call again to activate the new box.  Both times my wait time was next to nothing and the representatives were outstanding.  I think DirecTV does a great job!]]></description>
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<title>DirecTV review by tis</title>
<link>http://gethuman.com/DirecTV/customer-review_23492.html</link>
<pubDate>Sat, 21 Jan 2012 22:26:30 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Their contact centers are out-sourced to foreign companies. I couldnt understand them at all. They sent the installer to my old address. had to take an extra day off work to get my service transferred. When I disconnected my service they literally ha]]></description>
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<item>
<title>DirecTV review by Anonymus</title>
<link>http://gethuman.com/DirecTV/customer-review_23359.html</link>
<pubDate>Tue, 17 Jan 2012 05:35:53 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I was having difficulties with on demand and how at&t tricked us in to directv,so we needed an internet cable,so they gave us an offer for a cinema package,we were given sympathy and almost got it free when my phone died,when we called back a rude bl]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.com/DirecTV/customer-review_23256.html</link>
<pubDate>Fri, 13 Jan 2012 03:06:46 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Customer service is the ABSOLUTE WORST... They outsource to other countries, good luck in understanding these people. They constantly read from a script. Repeating themselves. Lets give the work in the U.S. to actual english speaking Americans.]]></description>
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<item>
<title>DirecTV review by Angela</title>
<link>http://gethuman.com/DirecTV/customer-review_22930.html</link>
<pubDate>Sat, 31 Dec 2011 23:08:32 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 4.0 out of 5: Good.  Comments from customer: The initial response was quick. I explained my dilemma, reciting all of the necessary information neatly written down in front of me, then was put on hold for approx. 5 to 6 minutes. 
     At that time, she rejoined me, clearly giving me the knowledg]]></description>
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<item>
<title>DirecTV review by ScrewedConsumer</title>
<link>http://gethuman.com/DirecTV/customer-review_22879.html</link>
<pubDate>Fri, 30 Dec 2011 01:05:54 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I discovered that I was over-charged by Direct TV for 3 years for 2 standard receivers that I had disconnected in 2008 (when we upgraded our service to HD). The total came to $494.38. I called Direct TV three times within a week and a half to try to ]]></description>
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<item>
<title>DirecTV review by Dan</title>
<link>http://gethuman.com/DirecTV/customer-review_22666.html</link>
<pubDate>Wed, 21 Dec 2011 19:40:43 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Fastest I've ever talked to a service rep!]]></description>
</item>
<item>
<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.com/DirecTV/customer-review_22441.html</link>
<pubDate>Wed, 14 Dec 2011 02:34:02 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 3.0 out of 5: Average.  Comments from customer: I would have probably recommended DirecTV over Dish if it wasn't for the fact that I just got a call from a collector saying that I owed for the equipment they installed in my home. I moved. DirecTV sent me boxes to package the gear in and send back.]]></description>
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<title>DirecTV review by reeniemeans</title>
<link>http://gethuman.com/DirecTV/customer-review_22389.html</link>
<pubDate>Sun, 11 Dec 2011 21:38:14 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: We have been customers for 16 years but when our one year old leased receiver broke they wanted to charge us to ship the new one AND KEEP OUR CREDIT CARD ON FILE.  No one cares about customer loyalty anymore.]]></description>
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<item>
<title>DirecTV review by Sara</title>
<link>http://gethuman.com/DirecTV/customer-review_22321.html</link>
<pubDate>Thu, 08 Dec 2011 05:21:09 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Great]]></description>
</item>
<item>
<title>DirecTV review by Bob</title>
<link>http://gethuman.com/DirecTV/customer-review_22118.html</link>
<pubDate>Wed, 30 Nov 2011 21:43:45 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Very quick, excellent communication, problem was solved quick and easily; couldn't have been better.]]></description>
</item>
<item>
<title>DirecTV review by cory</title>
<link>http://gethuman.com/DirecTV/customer-review_21821.html</link>
<pubDate>Fri, 18 Nov 2011 06:13:21 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 4.0 out of 5: Good.  Comments from customer: No problems at all.  Good service]]></description>
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<item>
<title>DirecTV Subscribers Complain About Hidden Fees</title>
<link>http://gethuman.com/blog/DirecTV_Subscribers_Complain_About_Hidden_Fees_49.html</link>
<pubDate>Tue, 06 Oct 2009 18:44:34 +0000</pubDate>
<description><![CDATA[<a href="/DirecTV-customer-service_249.html">DirecTV</a> customers have had a lot of complaints lately, mostly around the company's cancellation policies.  Specifically, many of the complaints have been about hidden fees that were not clear before canceling the service.<br /><br />Other customers have complained that <a href="/DirecTV-customer-service_249.html">DirecTV</a> extended their contract for another 2 years after a service as simple as replacing a box.  The <a href="http://www.bbb.org/" target="_blank">Better Business Bureau</a> has logged over 20,000 complaints in the past few years for <a href="/DirecTV-customer-service_249.html">DirecTV</a>, and now grades them as a "No rating" company. Seems like it might be time for the satellite TV company to re-examine its transparency to customers.<br/><br />
Read more about this in <a href="http://www.nydailynews.com/ny_local/2009/10/05/2009-10-05_channeling_their_anger_fedup_directv_subscribers_turn_up_the_volume_on_hidden_fe.html" target="_blank">The New York Daily News</a>.]]></description>
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