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<title>DirecTV reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about DirecTV customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>DirecTV review by JESS</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/28939/</link>
<pubDate>Tue, 22 May 2012 23:14:31 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: CALL 1-877-453-0347 IT RINGS DIRECTLY TO A DTV REPRESENTATIVE. ]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/28625/</link>
<pubDate>Wed, 16 May 2012 16:37:56 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 2.0 out of 5: Poor.  Comments from customer: I still was put into the automated system and really needed a person, so the FIFTH time I called, I didn't respond to any prompts.  I finally contacted with a human in New Sales and she transferred me to someone in billing. Frustrating because DirecT]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/28463/</link>
<pubDate>Mon, 14 May 2012 13:05:56 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 3.0 out of 5: Average.  Comments from customer: Took 3 calls before I could get the "free 3-month trial" of premium channels removed. They read their script all the way through even though I kept saying I wasn't interested in continuing with those channels.]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/28286/</link>
<pubDate>Wed, 09 May 2012 21:06:40 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: wouldn't really answer my simple question, wanted to sell me... customer service 1st job... Listen to request!]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/26898/</link>
<pubDate>Tue, 17 Apr 2012 15:19:49 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: good service, thanx]]></description>
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<item>
<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/26364/</link>
<pubDate>Mon, 09 Apr 2012 16:59:17 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 2.0 out of 5: Poor.  Comments from customer: Took me 15 minutes to get throught the first time and then, when talking to a human, they managed to drop me when trying to transfer to the correct department.]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/26012/</link>
<pubDate>Tue, 03 Apr 2012 21:04:36 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Helpful, courteous, understanding, and just plain great!]]></description>
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<title>DirecTV review by Roger S</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/25845/</link>
<pubDate>Sat, 31 Mar 2012 10:13:53 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 4.0 out of 5: Good.  Comments from customer: tech "remedy" made matters worse the next time I turned on TV]]></description>
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<title>DirecTV review by Cottagegal</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/25557/</link>
<pubDate>Mon, 26 Mar 2012 14:22:19 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I love DirecTV. I always get excellent customer service and all my questions are answered.M]]></description>
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<title>DirecTV review by jhalford25</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/25528/</link>
<pubDate>Sun, 25 Mar 2012 13:55:31 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Agent had the necessary knowledge to solve
my problem.

Thanks,

James Halford]]></description>
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<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/25502/</link>
<pubDate>Sat, 24 Mar 2012 15:30:44 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 4.0 out of 5: Good.  Comments from customer: My problem was one not experienced in a long time.  After explaining it to tech he had immediate answer re what it sounded like to him. Remote needed reprogramming. Problem solved.]]></description>
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<title>DirecTV review by Johnny Awesome</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/24616/</link>
<pubDate>Wed, 07 Mar 2012 14:32:52 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: This number is awesome]]></description>
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<title>DirecTV review by ffg</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/24200/</link>
<pubDate>Thu, 16 Feb 2012 23:51:30 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 3.0 out of 5: Average.  Comments from customer: Since the software change in DirecTV, there is a lag in changing channels, bringing up list and/or guide. ]]></description>
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<item>
<title>DirecTV review by a gethuman user</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/23914/</link>
<pubDate>Sun, 05 Feb 2012 02:17:52 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 5.0 out of 5: Excellent.  Comments from customer: guys,i believe before u enter in one agreement/contract.make sure to review all the things that the crep will give you.listen...Most of american, once they hear its free.they gonna grab it,without asking what will be the consequence once the promotio]]></description>
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<title>DirecTV review by scott91406</title>
<link>http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/DirecTV/23569/</link>
<pubDate>Mon, 23 Jan 2012 18:18:49 +0000</pubDate>
<description><![CDATA[DirecTV rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I cancelled due to their poor customer service and they didn't seem to want to hook my service up at my new house.  Now they are trying to charge me a early cancellation fee.]]></description>
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<title>DirecTV Subscribers Complain About Hidden Fees</title>
<link>http://gethuman.com/blog/DirecTV_Subscribers_Complain_About_Hidden_Fees_49.html</link>
<pubDate>Tue, 06 Oct 2009 18:44:34 +0000</pubDate>
<description><![CDATA[<a href="/DirecTV-customer-service_249.html">DirecTV</a> customers have had a lot of complaints lately, mostly around the company's cancellation policies.  Specifically, many of the complaints have been about hidden fees that were not clear before canceling the service.<br /><br />Other customers have complained that <a href="/DirecTV-customer-service_249.html">DirecTV</a> extended their contract for another 2 years after a service as simple as replacing a box.  The <a href="http://www.bbb.org/" target="_blank">Better Business Bureau</a> has logged over 20,000 complaints in the past few years for <a href="/DirecTV-customer-service_249.html">DirecTV</a>, and now grades them as a "No rating" company. Seems like it might be time for the satellite TV company to re-examine its transparency to customers.<br/><br />
Read more about this in <a href="http://www.nydailynews.com/ny_local/2009/10/05/2009-10-05_channeling_their_anger_fedup_directv_subscribers_turn_up_the_volume_on_hidden_fe.html" target="_blank">The New York Daily News</a>.]]></description>
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