DirecTV Tip from BIGDADDY

 by BIGDADDY - 2 years ago

“Became a new customer with DirectTV. In less than 24 hours decided to cancel service, enjoyd DishNetwork better. DirectTV was relunctant in cancelling service without a charging a cancellation fee. We requested to cancel in less than 24 hours of installation. Aprox. 7 days later DirectTV debited our bank account 462.71. We have demanded a refund and was told it would take 6 to 8 weeks to refund, or we could take their service back and they would give a refund in 7 days. We do not want their service and have notified the Better Business Bureau, which states ONLYSthe BBB located in Calif. handled DirectTV complaints. Currently waiting for refund..."Wize Guys", the distributor for DirectTV located in Spartanburg SC has reported to us they can't even get a good contact or response from Direct and they are a distributor for them. In contacting Direct we have delt with cust svc people in the Philipines and various foreign countries...listened to back ground noise as if people were par”