DirecTV Tip from Feb 27, 2010

 by Anonymous - 1 year ago

“How directv is still in business is beyond me.I've had them for 7+ years , and besides them leasing you equipment then charging an addintional 5.99 to protect it mos of them were good until 2 years ago.Well the final whammy all happened in the past 3-4 months.I lost a job i've been at for 10 years , due to the economic times , in November work slowed down so bad it was pay my diretv bill or feed my family.Well I called directv to cancel and explained my situation.The CSR seemed so nice , gave me credits so my bill was far less.Well the end of the year work shut it's doors , I got a new job working for a condo building , part of package I have to live on site , well they dont allow satellite , so I called directv to cancel , the CSR says ok , I said send me a final bill and I'll pay it in 2 payments.She said no problem sir , well less then a week later directv used my debit card (without permission) to take out an outragous amount forcing me to go overdrawn.I called and emailed directv , noone helped me , So I filed a complaint with the BBB , and atty' general's office , and of course disputed it with my bank.All the directv CSR say is , we dont need to give you a notice , or paper bill it's in our service agreement.”