Review by paw for DirecTV support

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Home » Company Listings » DirecTV » Reviews & Feedback » Review by paw for DirecTV support

DirecTV customer support at a glance
58 user ratings
   2.9/5
Average
Customer care available by phone (4 numbers)   email   web (2)   live chat   + add
Most recent review "Argh!" -Anon, 7 days ago  see 1 review  write a review
Most recent user tip "Became a new customer with Dir..." -BIGD..., 6 mos ago  see 16 tips  leave a tip

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see all reviews » Review by paw

"I have yet to run into an issue with any rep - some can be a bit short, but nobody has been outright rude, and some CSRs have been extremely nice and helpful. Overall, I've had any issues taken care of, though sometimes, it can take awhile on the phone" read more reviews like this »
Customer service rating
      
5: Excellent
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Communication rating
      
5: Excellent
Hold time 4 mins   tell us your wait »   see trends »
Date reported Thu, 12 Nov 2009 (4 mos ago)
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Tips and feedback from others
BIGDADDY:
17 Sep, 2009 (6 mos ago) 		"Became a new customer with DirectTV. In less than 24 hours decided to cancel service, enjoyd DishNetwork better. DirectTV was relunctant in cancellin..." more »
 add your tip or story »  see all tips and stories (16) »

Recent reviews & ratings

"Argh!" for DirecTV
"Using this " for DirecTV
"I spoke to sally about th..." for DirecTV
See ratings trends for DirecTV »


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