Review for DirecTV support

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DirecTV customer support at a glance
56 user ratings
   2.8/5
Average
Customer care available by phone (4 numbers)   email   web (2)   live chat   + add
Most recent review "I spoke to sally about the t..." -Anni..., 5 days ago  see 56 reviews  write a review
Most recent user tip "Became a new customer with Dir..." -BIGD..., 5 mos ago  see 14 tips  leave a tip

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Review by anonymous customer

"I spoke to a person who had had the mind of a child. She failed to transfer me to the proper party I wanted to speak with. It too over fourty minutes to finally arrive at the proper location. Unfortunatly, I still didn't get all I needed accomplished."
Customer service rating 1 out of 5: Horrible
Communication rating 1 out of 5: Horrible
Hold time 40 mins
Date reported Wed, 11 Nov 2009 (4 mos ago)
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