DirecTV customer reviews

DirecTV support at a glance

36 user ratings

3.0/5

Average

Customer care available

what other customers say	their hold time
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"We moved to an apartment that could not get a Satellite..."	5 mins	-Powerlif..., 4 days ago	more »
"I have yet to run into an issue with any rep - some can..."	4 mins	-paw, 8 days ago	more »
"I spoke to a person who had had the mind of a child. Sh..."	40 mins	-Anonymous, 9 days ago	more »
"What ever happened to good customer service?"	25 mins	-Anonymous, 9 days ago	more »
"My recently installed Directv has lost signal to severa..."	20 mins	-Anonymous, 19 days ago	more »
"I called to cancel, tech support rep took my info and t..."	2 mins	-edgesmas..., 1 mo ago	more »
"Computers are down, we are unable to view your account...."	5 mins	-Anonymous, 1 mo ago	more »
"Very poor Customer Service, the rep did not seem knowle..."	13 mins	-dralexsi..., 1 mo ago	more »
"Called to get my contract expiration date, once Jeremy ..."	7 mins	-edgesmas..., 2 mos ago	more »
"total calls regarding my account,talked to 8 people,and..."	47 mins	-howdoyou..., 2 mos ago	more »
"I got through right away using this phone# & repeating ..."	1 min	-a9s8r6, 2 mos ago	more »
"I talked with Wayne, and he was wonderful."	1 min	-MaryStan..., 2 mos ago	more »
"Tammy was a great help..."	3 mins	-JohnW, 2 mos ago	more »
"Probably the most horrid customer service I have ever e..."	47 mins	-dragonfl..., 2 mos ago	more »
"many prompt attempts to get you to "press" a choice... ..."	5 mins	-fun2shar..., 3 mos ago	more »
"just hang in there!"	3 mins	-flyingir..., 3 mos ago	more »
"Canadian? call center. Complained about price increase..."	8 mins	-TerryMah..., 3 mos ago	more »
"spoke to a american woohoo"	6 mins	-brennie1, 3 mos ago	more »
"I was quoted 14 minutes."	70 mins	-Allison, 3 mos ago	more »
"takes some time while they keep trying to get you to pr..."	5 mins	-mageemq, 4 mos ago	more »
"Dialed their number, talked to an agent who resolved my..."	1 min	-Tinner, 4 mos ago	more »
"Existing customers who get error messages on their scre..."	8 mins	-marketbo..., 4 mos ago	more »
"was not forthcoming on any info for upgrading."	1 min	-eega, 4 mos ago	more »
"worked well for me!"	4 mins	-soundman, 4 mos ago	more »
"they care nothing about their customers"	30 mins	-prodrumm..., 5 mos ago	more »
"customer service was rude and not helpful at all"	13 mins	-campbell..., 5 mos ago	more »
"Couln't find a tel.no. on their web site."	1 min	-Anonymous, 5 mos ago	more »
"If you speak first you lose! Total time on phone 50 min..."	5 mins	-Anonymous, 6 mos ago	more »
"Called early on Sunday AM and was surprised to find a h..."	5 mins	-TDHawk, 6 mos ago	more »
"Don't press or speak-don't respond to questions-a human..."	3 mins	-tomone, 6 mos ago	more »
"I've been waiting for my rebate, cancelled a/c several..."	2 mins	-lowrider, 6 mos ago	more »
"transfer my call let me on hold for 8 min"	8 mins	-Anonymous, 6 mos ago	more »
"You do not receive a person until you have pushed sever..."	less than 1 min	-Leslief6, 6 mos ago	more »
"completely useless, either lied to me or completely inc..."	3 mins	-anon, 7 mos ago	more »
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DirecTV customer reviews

DirecTV support at a glance

DirecTV customer service reviews