Dell Tech Support customer service tips

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Dell Tech Support customer support at a glance
38 user ratings
   2.6/5
Average
Customer care available by phone (3 numbers)   email   web (3)   live chat (1)   + add
Most recent review "I was on hold and transfered..." -Anon, 8 days ago  see 1 review  write a review
Most recent user tip "I lost some of my Windows XP f..." -FEDU..., 6 mos ago  see 8 tips  leave a tip

  Overview Phone number(s) Reviews Ratings Tips Email Chat/Live Web

Customer help tips and suggestions from others

FEDUP:
01 Sep, 2009 (6 mos ago) 		"I lost some of my Windows XP files and attempted a repair install only to find out that my computer came with Windows XP Pack 3 and the reinstallation CD was a Windo..." read full tip » 8 of 9 found this useful
useful useless

qudrcps:
30 Aug, 2009 (6 mos ago) 		"DIFFERENT SERVICE TYPES GO TO DIFFERENT COUNTRIES!!! Having contacted Dell for a number different computer categories/product lines, it is clear that different ma..." read full tip » 1 of 1 found this useful
useful useless

anguscat:
26 Jul, 2009 (7 mos ago) 		"Called Dell for trouble with my new printer Dell V505W...I was transfered from USA to Canada, then to technical support. The rep had to read instructions while I wai..." read full tip » 1 of 1 found this useful
useful useless

disgruntledperson:
02 Jun, 2009 (9 mos ago) 		"support is sectioned off into groups by system type and company numbers (Home & Office, Small Business, Corporate Business, Federal, etc). when people skip puttin..." read full tip » 1 of 1 found this useful
useful useless

DSR:
06 Apr, 2009 (11 mos ago) 		"No support. Waited 23 minutes and when agent answered I told him my problem and he hung up." read full tip » 1 of 1 found this useful
useful useless
  Next 5 tips »   See ratings over time
 add your tip or story »

Tips and feedback from others
FEDUP:
01 Sep, 2009 (6 mos ago) 		"I lost some of my Windows XP files and attempted a repair install only to find out that my computer came with Windows XP Pack 3 and the reinstallation..." more »
 add your tip or story »  see all tips and stories (8) »

Recent reviews & ratings

"I was on hold and transfe..." for Dell Tech Support
"ehhh" for Dell Tech Support
"I was AMAZED at how fast ..." for Dell Tech Support
See ratings trends for Dell Tech Support »


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