<?xml version="1.0" encoding="utf-8"?>
<rss version="2.0"
					xmlns:content="http://purl.org/rss/1.0/modules/content/"
					xmlns:wfw="http://wellformedweb.org/CommentAPI/"
				  >
<channel>
<title>Dell Customer Service customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Dell_Customer_Service/news_1258/rss</link>
<description><![CDATA[What customers are saying about Dell Customer Service customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>Dell Customer Service customer reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/Dell_Customer_Service/news_1258/rss</link>
<url>http://gethuman.com/images/gethuman-hands50.gif</url>
</image>
<item>
<title>Dell Customer Service review by unhappy_erik</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_3446.html</link>
<pubDate>Thu, 18 Feb 2010 19:59:45 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: 6 months and over 20 calls, emails, tweets. They have not not stnt me my 2 $100 gift cards that were part of the order.]]></description>
</item>
<item>
<title>Dell Customer Service review by Formel Dell Customer</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_3303.html</link>
<pubDate>Wed, 10 Feb 2010 19:12:36 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Dell has really fallen off the wagon in regards to customer service.  I recently placed an order with Dell for my small business for two laptop computers.

Upon arrival, one of the laptops had visible scratches all over the plastic shell, and the AC adapter did not work with the unit.  My IT guy pointed this out to me when I had him come out to install the computer on the server. 

It took over an hour and a half on hold to even get transferred to the right department (transferred 13 times on the first call, and call time was over two hours.  The result was getting disconnected with the dell rep and having to start all over.)

My business currently runs on Dell computers and server.  This experience has permanently scared my impression of this company and will affect any further purchase of their products.
]]></description>
</item>
<item>
<title>Dell Customer Service review by drdolittle815</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_2497.html</link>
<pubDate>Thu, 17 Dec 2009 20:11:02 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I called just to find out why I had not received my order, even though their website said that it should have shipped.  I finally found out from person #16 (yes 16 customer service reps, one after the other) and 1-1/2 hours later, that for some reason, they cancelled my order.  They dont know why they cancelled it.  I never received an email or a phone call telling me the order was cancelled.  They told me I would just have to go and replace the order online.... the price i purchased my printer for orginally was $189.  To replace the order, the price is $299..over a hundred dollars more expensive.  When I told them that, their response was oh well. I will never order anything with them again.]]></description>
</item>
<item>
<title>Dell Customer Service review by a gethuman user</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_2493.html</link>
<pubDate>Thu, 17 Dec 2009 17:06:55 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 3.0 out of 5: Average.  Comments from customer: This is the Canadian Customer Support. Not the US.]]></description>
</item>
<item>
<title>Dell Customer Service review by a gethuman user</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_2472.html</link>
<pubDate>Tue, 15 Dec 2009 22:48:52 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I WILL NEVER USE DELL AGAIN.
THEY DO NO UNDERSTAND CUSTOMER SERVICE]]></description>
</item>
<item>
<title>Dell Customer Service review by a gethuman user</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_2471.html</link>
<pubDate>Tue, 15 Dec 2009 22:28:30 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: warranty issue, got transferred 11 times and my problem was not solved. Contacted attorney general of oregon]]></description>
</item>
<item>
<title>Dell Customer Service review by frustrated</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_1421.html</link>
<pubDate>Wed, 23 Sep 2009 01:11:42 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: must have been transferred 8-9 times each time i called and got no answers]]></description>
</item>
<item>
<title>Dell Customer Service review by djbrown101</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_1275.html</link>
<pubDate>Tue, 08 Sep 2009 22:59:38 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 4.0 out of 5: Good.  Comments from customer: For the heavy cost of one time support there reps should be easy to understand in most cases the first two I spoke with could barely be understood ]]></description>
</item>
<item>
<title>Dell Customer Service review by marka360</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_1137.html</link>
<pubDate>Mon, 24 Aug 2009 19:31:24 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Waste of time to try to talk to these people]]></description>
</item>
<item>
<title>Dell Customer Service review by csatnarc</title>
<link>http://gethuman.com/Dell_Customer_Service/customer-review_906.html</link>
<pubDate>Wed, 29 Jul 2009 21:44:36 +0000</pubDate>
<description><![CDATA[Dell Customer Service rating from customer: 1.0 out of 5: Horrible.  Comments from customer: expect to be transferred about 10 times and then be told there is nothing they can do for you]]></description>
</item>
</channel>
</rss>