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<title>Consumers Energy Company reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Consumers Energy Company customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/27693/" ></link>
<id>urn:uuid:34b5cfd6-f6d3-e039-ac90-e9530684f25c</id>
<updated>2012-04-30T23:54:50+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 5.0 out of 5: Excellent.  Comments from customer: called with a question about a bill that didn't make sense. it was explained in a professional and nice manner. quickly!]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by avirgo915</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/25838/" ></link>
<id>urn:uuid:5e25927f-4664-5b5d-8d13-e56d47c2f4e0</id>
<updated>2012-03-31T00:36:33+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 3.0 out of 5: Average.  Comments from customer: I simply called in to make a pymt but was sent thru two different series of IVR prompts.  The ivr could not understand my response and announced it would be transferring to a live rep.  The call disconnected after 7 mins of holding...very frustrating]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/21252/" ></link>
<id>urn:uuid:4687a50c-0d14-7c4a-48bb-e4d48085fe59</id>
<updated>2011-10-31T18:51:53+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Shockingly fast and easy. ]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by AScam</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/21175/" ></link>
<id>urn:uuid:7ca976e4-9682-9a17-3397-eb4c2240e268</id>
<updated>2011-10-28T17:55:45+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Wow. Just because the have a monopoly on their market doesn't mean they have to run their company so badly!
So I tell them I'm moving, and they still send the bills for my old place and then jacked up the price because I didn't 'pay on time'?! Jeez, ]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/16962/" ></link>
<id>urn:uuid:8674c282-7d0c-175e-2a5e-ec4265539f5c</id>
<updated>2011-07-01T15:29:17+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 3.0 out of 5: Average.  Comments from customer: Never connected after 10 minutes holding.]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by TJFurlong</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/9797/" ></link>
<id>urn:uuid:d8d74c1e-41db-0ddb-2a98-ec23a77e57a8</id>
<updated>2010-11-03T16:57:15+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 4.0 out of 5: Good.  Comments from customer: The representative took care of my need in a cooperative and friendly manner.]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/9486/" ></link>
<id>urn:uuid:13ee840b-16dd-5731-3bec-a9732365c051</id>
<updated>2010-10-21T15:19:42+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 3.0 out of 5: Average.  Comments from customer: there was some confusion during the call, the CSR did not explain clearly I had to ask several questions to finllay gain understanding.]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/9197/" ></link>
<id>urn:uuid:f29b348d-aca2-29d2-e7ef-704faaf94c94</id>
<updated>2010-10-08T15:08:42+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 4.0 out of 5: Good.  Comments from customer: suprisingly a good call]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/6562/" ></link>
<id>urn:uuid:d1db8fc6-6f20-7114-d9dc-74c6f6a5f523</id>
<updated>2010-07-08T13:26:08+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 4.0 out of 5: Good.  Comments from customer: Pretty good service]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by vithgard</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/4088/" ></link>
<id>urn:uuid:dfb86c37-3b1d-57f6-a460-902d3f97d1ba</id>
<updated>2010-03-21T17:03:13+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 1.0 out of 5: Horrible.  Comments from customer: getting billed two times a month and no one there will help]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/3976/" ></link>
<id>urn:uuid:9ea15f43-d15b-69d8-9976-c610ce520c93</id>
<updated>2010-03-15T23:34:05+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Got a rep right away, had no trouble. She was very patient with me and gave me all the information I needed.]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by Consumers victim</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/1838/" ></link>
<id>urn:uuid:fbee7b29-dc6d-5ae4-b0ac-386ac944c640</id>
<updated>2009-11-02T23:46:47+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Your customer service is non-existant. I have an open complaint that no one will talk to me about. Numerous (more than 30 over the past 8 months) phone calls are not returned. You also con not provide a bill based on actual readings to prove that I o]]></summary>
</entry>
<entry>
<title>Consumers Energy Company review by Davemazing</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Consumers-Energy-Company/1482/" ></link>
<id>urn:uuid:191444d5-da33-33b2-bab5-951a37baa963</id>
<updated>2009-09-30T13:30:20+00:00</updated>
<summary type="html" ><![CDATA[Consumers Energy Company rating from customer: 2.0 out of 5: Poor.  Comments from customer: Average Hold was 25 Mins.  & Very Inconsistant &Ill-Inormed Humans!]]></summary>
</entry>
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