Review by Consumers victim for Consumers Energy Company support

"Your customer service is non-existant. I have an open complaint that no one will talk to me about. Numerous (more than 30 over the past 8 months) phone calls are not returned. You also con not provide a bill based on actual readings to prove that I owe over $900 for a month I previously set up to be out of state. I am getting a lawyer." read more reviews like this »

Customer service rating


1: Horrible

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Communication rating


1: Horrible

Hold time

less than 1 min tell us your wait » see trends »

Date reported

Mon, 2 Nov 2009 (4 mos ago)

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