review by Consumers victim for Consumers Energy Company support

Consumers Energy Company support at a glance

2 user ratings

1.5/5

Poor

Customer care available

Review by Consumers victim
"Your customer service is non-existant. I have an open complaint that no one will talk to me about. Numerous (more than 30 over the past 8 months) phone calls are not returned. You also con not provide a bill based on actual readings to prove that I owe over $900 for a month I previously set up to be out of state. I am getting a lawyer."
Customer service rating	1 out of 5: Horrible
Communication rating	1 out of 5: Horrible
Hold time	less than 1 min
Date reported	Mon, 2 Nov 2009 (18 days ago)
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