review by lm for Comcast support

Comcast support at a glance

29 user ratings

3.8/5

Good

Customer care available

Review by lm
"First call put on terminal hold after wading through the lengthy messages. Waited 7 minutes, took another call while waiting, then got disconnected from Comcast. Second call, used the *# technique 3 times, got the message to leave name and phone number to hold place in line and wait for a call back. That wait took 10 minutes but did get a call back and service I needed. "
Customer service rating	3 out of 5: Average
Communication rating	3 out of 5: Average
Hold time	17 mins
Date reported	Tue, 3 Nov 2009 (17 days ago)
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