Review by lm for Comcast support

"First call put on terminal hold after wading through the lengthy messages. Waited 7 minutes, took another call while waiting, then got disconnected from Comcast. Second call, used the *# technique 3 times, got the message to leave name and phone number to hold place in line and wait for a call back. That wait took 10 minutes but did get a call back and service I needed. " read more reviews like this »

Customer service rating


3: Average

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Communication rating


3: Average

Hold time

17 mins tell us your wait » see trends »

Date reported

Tue, 3 Nov 2009 (4 mos ago)

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C R: 28 Nov, 2009 (3 mos ago)	"Keep pressing 00 repeatedly, even if it says it doesn't understand your selection. Then the wait is 2-3 minutes. Also, the phone numbers given here ar..." more »
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