Review by jthomp8747 for Comcast support

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Comcast customer support at a glance

50 user ratings
   3.3/5
Average
Customer care available by phone (8 numbers)   email (1)   web (2)   live chat (2)   + add
Most recent review "I have called three times. ..." -kco0..., 5 days ago  see 1 review  write a review
Most recent user tip "Keep pressing 00 repeatedly, e..." -C R, 3 mos ago  see 12 tips  leave a tip


see all reviews » Review by jthomp8747

"Dealt with comcast internet division 3 times recently. Techs polite and tried to expediate the call time, but 3 different reasons and solutions to my issue made it very confusing as to why we had the problem." read more reviews like this »
Customer service rating
      
4: Good
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Communication rating
      
4: Good
Hold time 1 min   tell us your wait »   see trends »
Date reported Sun, 20 Sep 2009 (6 mos ago)
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Tips and feedback from others

C R:
28 Nov, 2009 (3 mos ago)
"Keep pressing 00 repeatedly, even if it says it doesn't understand your selection. Then the wait is 2-3 minutes. Also, the phone numbers given here ar..." more »
 add your tip or story »  see all tips and stories (12) »



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