Review for Citi Mortgage support

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Citi Mortgage customer support at a glance

12 user ratings

1.9/5

Poor

Customer care available

by phone (4 numbers) email web live chat + add

Most recent review

"I have called EVERY number o..." -Anon, 24 days ago see 1 review write a review

Most recent user tip

"Yes, it's really hard to get p..." -Thom..., 3 mos ago see 4 tips leave a tip

Phone number(s)

see all reviews » Review by anonymous customer

"Never got through. Looking for another mortgage company." read more reviews like this »

Customer service rating


1: Horrible

tell us your rating » see trends »

Communication rating

no rating yet

Hold time

45 mins tell us your wait » see trends »

Date reported

Fri, 15 Jan 2010 (2 mos ago)

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add your tip or feedback » see all » Tips and feedback from others
Thomas: 05 Dec, 2009 (3 mos ago)	"Yes, it's really hard to get past the automated phone system to get to a real person. I had been trying without success to get a payoff statement for..." more »
add your tip or story » see all tips and stories (4) »

Recent reviews & ratings
"I have called EVERY numbe..."	for Citi Mortgage
"10 minutes getting throug..."	for Citi Mortgage
"Never got through. Lookin..."	for Citi Mortgage
See ratings trends for Citi Mortgage »

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