Review for Citi Mortgage support

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Citi Mortgage customer support at a glance
12 user ratings
   1.9/5
Poor
Customer care available by phone (4 numbers)   email   web   live chat   + add
Most recent review "I have called EVERY number o..." -Anon, 25 days ago  see 1 review  write a review
Most recent user tip "Yes, it's really hard to get p..." -Thom..., 3 mos ago  see 4 tips  leave a tip

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see all reviews » Review by anonymous customer

"2 tries to get to someone to help. Language was a problem, but finally got the job done. Very average." read more reviews like this »
Customer service rating
      
3: Average
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Communication rating
      
2: Poor
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Date reported Thu, 7 Jan 2010 (2 mos ago)
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Tips and feedback from others
Thomas:
05 Dec, 2009 (3 mos ago) 		"Yes, it's really hard to get past the automated phone system to get to a real person. I had been trying without success to get a payoff statement for..." more »
 add your tip or story »  see all tips and stories (4) »

Recent reviews & ratings

"I have called EVERY numbe..." for Citi Mortgage
"10 minutes getting throug..." for Citi Mortgage
"Never got through. Lookin..." for Citi Mortgage
See ratings trends for Citi Mortgage »


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