Citi Mortgage customer reviews

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Citi Mortgage customer support at a glance

12 user ratings

1.9/5

Poor

Customer care available

Most recent review

Most recent user tip

Anonymous, 25 days ago
"I have called EVERY number on the CitiMortgage site to no av..."


Good

1 min wait time

E. Pelusio, 1 mo ago
"10 minutes getting through their 800 number is ridiculous, n..."


Horrible

15 mins wait time

Anonymous, 2 mos ago
"Never got through. Looking for another mortgage company."


Horrible

45 mins wait time

Anonymous, 2 mos ago
"2 tries to get to someone to help. Language was a problem, ..."


Average

5 mins wait time

Anonymous, 3 mos ago
"via phone the sevice offered was poor "


Horrible

3 mins wait time

Next 5 reviews » See ratings over time

add your tip or feedback » see all » Tips and feedback from others
Thomas: 05 Dec, 2009 (3 mos ago)	"Yes, it's really hard to get past the automated phone system to get to a real person. I had been trying without success to get a payoff statement for..." more »
add your tip or story » see all tips and stories (4) »

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