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review by NeffKnows for Citi Cards support
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Citi Cards support at a glance
14 user ratings
   4.4/5
Good
Customer care available by phone   by email   by web   by IM/chat  


Review by NeffKnows

"rate adjusted to 25.99% after 8 years on an account in good standing. CS: I'm sorry there it nothing I can do. the account will be reviewed in 12 months. Capital One it getting my business now."
Customer service rating 3 out of 5: Average
Communication rating 5 out of 5: Excellent
Hold time 1 min
Date reported Wed, 4 Nov 2009 (17 days ago)
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