Citi Cards customer reviews

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Citi Cards customer support at a glance

30 user ratings

4.2/5

Good

Customer care available

Most recent review

Most recent user tip

citiuser, 16 days ago
"Waived a late fee immediately. No need for supervisor. "


Excellent

3 mins wait time

centex angel, 22 days ago
"I kept quiet and finally after asking for my credit card twi..."


Good

2 mins wait time

happy customer, 23 days ago
"this worked, and they reversed the late fee and finance char..."


Excellent

2 mins wait time

heoau, 23 days ago
"HOLD...HOLD...PRESS6...HOLD...PRESS2......HOLD....."


Horrible

26 mins wait time

Alex, 25 days ago
"It is actually credit card account number. I asked to be tra..."


Excellent

5 mins wait time

Next 5 reviews » See ratings over time

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(anonymous person) 07 Jan, 2010 (2 mos ago)	"After year of responsible behavior on my part and a balance due, Citi Credit tripled my apr from 10.24 to 29.99. I feel sooo strongly about Citi's mi..." more »
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Recent reviews & ratings
"Waived a late fee immedia..."	for Citi Cards
"I kept quiet and finally ..."	for Citi Cards
"this worked, and they rev..."	for Citi Cards
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