Review for Chase Home Finance support

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Chase Home Finance customer support at a glance
25 user ratings
   2.3/5
Poor
Customer care available by phone (3 numbers)   email (1)   web   live chat   + add
Most recent review "Robot asked for mailing zip ..." -Anon, 25 days ago  see 1 review  write a review
Most recent user tip "The automated system does not ..." -Anon, 3 mos ago  see 7 tips  leave a tip

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see all reviews » Review by anonymous customer

"she was easy to understand. " read more reviews like this »
Customer service rating
      
4: Good
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Communication rating
      
4: Good
Hold time 1 min   tell us your wait »   see trends »
Date reported Tue, 13 Oct 2009 (5 mos ago)
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Tips and feedback from others
(anonymous person)
26 Nov, 2009 (3 mos ago) 		"The automated system does not recognize my SSN though I am their customer for last 3 years. There is no way to get a live person to talk to. This is f..." more »
 add your tip or story »  see all tips and stories (7) »

Recent reviews & ratings

"Robot asked for mailing z..." for Chase Home Finance
"quick wait, friendly serv..." for Chase Home Finance
"couldn't navigate the pho..." for Chase Home Finance
See ratings trends for Chase Home Finance »


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