Chase Home Finance customer reviews

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Chase Home Finance customer support at a glance

25 user ratings

2.3/5

Poor

Customer care available

Most recent review

Most recent user tip

Anonymous, 23 days ago
"Robot asked for mailing zip code,entered as instructed,robot..."


Horrible

20 mins wait time

Anonymous, 1 mo ago
"quick wait, friendly service"


Excellent

2 mins wait time

mattginsberg, 2 mos ago
"couldn't navigate the phone menu (you need the loan number, ..."


Horrible

15 mins wait time

Fan Of Paws, 2 mos ago
"I ended up speaking to 3 people to get my issue resolved. I ..."


Excellent

2 mins wait time

mortgageflood, 3 mos ago
"I called and their system was down. They asked me to call ba..."


Poor

1 min wait time

Next 5 reviews » See ratings over time

add your tip or feedback » see all » Tips and feedback from others
(anonymous person) 26 Nov, 2009 (3 mos ago)	"The automated system does not recognize my SSN though I am their customer for last 3 years. There is no way to get a live person to talk to. This is f..." more »
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Recent reviews & ratings
"Robot asked for mailing z..."	for Chase Home Finance
"quick wait, friendly serv..."	for Chase Home Finance
"couldn't navigate the pho..."	for Chase Home Finance
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