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<title>Charter Communications reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about Charter Communications customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>Charter Communications review by bob</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/28240/" ></link>
<id>urn:uuid:250cfbd7-647f-2b03-92c8-7fba4699bac1</id>
<updated>2012-05-09T13:38:39+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Solved my problem less than 5 minutes total...and she spoke American!]]></summary>
</entry>
<entry>
<title>Charter Communications review by SHERLOCK</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/27980/" ></link>
<id>urn:uuid:ff2162b8-4cef-b78d-4b46-277dd40caacb</id>
<updated>2012-05-05T02:57:04+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Charter quit ripping customers off: Stop trying to jam signals in order for customers to purchase your boxes; Stop sneaking in unnecessary charges on peoples bill; Stop poor quality service using old, used parts then charging to come out to fix them;]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/27979/" ></link>
<id>urn:uuid:5806b644-405c-a7a2-b470-d35370c27f8b</id>
<updated>2012-05-05T02:44:06+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Have been making some very serious attempts to force cable users to purchase their cable boxes; they charge for all calls made to them; charge for services not asked by the customers and/or done efficiently. There is always a new charge on the bill (]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/26443/" ></link>
<id>urn:uuid:5fa39985-adca-f1a1-6958-03875ab026af</id>
<updated>2012-04-10T15:53:34+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: As usual, someone with a heavy accent who refuses to refer the call to someone else because they will get penalized for having to abandon a call.  This company is outsourcing themselves into the dustbin of business history.]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/24882/" ></link>
<id>urn:uuid:1b08d1a8-e38e-5400-982e-cab28d5c8c50</id>
<updated>2012-03-13T04:35:43+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: It took awhile to get through all the menus and still be silent, but I managed. And indeed, a human eventually answered and whisked me through a routine that ended up with my getting a precious service appointment for 1.5 days from now.]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/24500/" ></link>
<id>urn:uuid:b4ae9a3d-2180-a46b-b04f-d14ece8f6b56</id>
<updated>2012-03-02T01:44:28+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: simple troubleshooting issue, I found the answer online before the person helped me.  ]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/24417/" ></link>
<id>urn:uuid:712e388e-2024-0f88-0290-c43b0f951ea7</id>
<updated>2012-02-28T16:14:04+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Quick response to technical problem. Short wait time.]]></summary>
</entry>
<entry>
<title>Charter Communications review by Mickey</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/22418/" ></link>
<id>urn:uuid:212f48eb-dd03-1c96-51fb-bdc569bfeec3</id>
<updated>2011-12-13T01:18:10+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 3.0 out of 5: Average.  Comments from customer: Problem with bill, have been user for 3 months.  Paid $152 first month. Second bill $215 called talked to Jeff on 12 Nov we dropped all movie channels.  Bill owed was $126.98.  Pay this now, Yes. Will be same for one year.  Got new bill owe $178.60 C]]></summary>
</entry>
<entry>
<title>Charter Communications review by Mr H</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/22368/" ></link>
<id>urn:uuid:4174dec5-e925-8924-4e74-422b7f963d1b</id>
<updated>2011-12-10T03:20:52+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: they had someone here the next day and it wasn't something I was overly worried about, but they were eager to please.]]></summary>
</entry>
<entry>
<title>Charter Communications review by michael</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/22275/" ></link>
<id>urn:uuid:ccaf6796-32b1-2c8c-660d-77cba3af1a88</id>
<updated>2011-12-07T01:47:23+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Michael'  It would not even let me type in anything...]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/22199/" ></link>
<id>urn:uuid:a4cd289c-56a1-fe8b-d4d4-21b6ccfb7548</id>
<updated>2011-12-03T15:25:51+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Cable or internet goes out at least once a month. Satellite is far more reliable than Charter. If you have another option, take it!]]></summary>
</entry>
<entry>
<title>Charter Communications review by pops </title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/22192/" ></link>
<id>urn:uuid:724d0f3b-27a2-3c04-4661-b58f5be3b8e3</id>
<updated>2011-12-02T21:38:00+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: WOW You're the best!!!]]></summary>
</entry>
<entry>
<title>Charter Communications review by blessedmomma5</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/21923/" ></link>
<id>urn:uuid:16671c8e-2e4b-54ec-ab05-69d45739c3f2</id>
<updated>2011-11-22T16:52:55+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 1.0 out of 5: Horrible.  Comments from customer: They refuse to help you know matter what the situation they will over charge you and not let you know about rate change. They will not give you but maybe 4 day extension on paying your bill and they do that because they know you probably actually nee]]></summary>
</entry>
<entry>
<title>Charter Communications review by tylerl</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/21519/" ></link>
<id>urn:uuid:67198582-b24d-d10a-7970-7f5866fe8a53</id>
<updated>2011-11-07T20:31:43+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 5.0 out of 5: Excellent.  Comments from customer: She wasn't a technical person but she was informative - BIG change from the Charter I've come to hate over the years...]]></summary>
</entry>
<entry>
<title>Charter Communications review by a gethuman user</title>
<link href="http://gethuman.comhttp://reviews.gethuman.com/customer-reviews/Charter-Communications/21222/" ></link>
<id>urn:uuid:7fc54d2d-e718-e700-eee5-e4a6c7fa10dd</id>
<updated>2011-10-30T20:33:42+00:00</updated>
<summary type="html" ><![CDATA[Charter Communications rating from customer: 4.0 out of 5: Good.  Comments from customer: good communications
]]></summary>
</entry>
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