http://gethuman.com/Capital_One/news_160/rss http://gethuman.com/Capital_One/news_160/rss http://gethuman.com/images/gethuman-hands50.gif http://gethuman.com/Capital_One/customer-review_23797.html Tue, 31 Jan 2012 05:53:49 +0000 http://gethuman.com/Capital_One/customer-review_23428.html Thu, 19 Jan 2012 16:34:36 +0000 http://gethuman.com/Capital_One/customer-review_23427.html Thu, 19 Jan 2012 16:28:32 +0000 http://gethuman.com/Capital_One/customer-review_23188.html Tue, 10 Jan 2012 05:53:50 +0000 http://gethuman.com/Capital_One/customer-review_22193.html Fri, 02 Dec 2011 22:37:02 +0000 http://gethuman.com/Capital_One/customer-review_21958.html Wed, 23 Nov 2011 22:00:20 +0000 http://gethuman.com/Capital_One/customer-review_21901.html Mon, 21 Nov 2011 19:35:53 +0000 http://gethuman.com/Capital_One/customer-review_21882.html Sun, 20 Nov 2011 20:59:39 +0000 http://gethuman.com/Capital_One/customer-review_21742.html Tue, 15 Nov 2011 21:01:09 +0000 http://gethuman.com/Capital_One/customer-review_21220.html Sun, 30 Oct 2011 19:21:23 +0000 http://gethuman.com/Capital_One/customer-review_20742.html Sun, 16 Oct 2011 16:24:10 +0000 http://gethuman.com/Capital_One/customer-review_19388.html Tue, 06 Sep 2011 14:52:00 +0000 http://gethuman.com/Capital_One/customer-review_19126.html Tue, 30 Aug 2011 12:21:31 +0000 http://gethuman.com/Capital_One/customer-review_19065.html Sun, 28 Aug 2011 16:50:22 +0000 http://gethuman.com/blog/Capital_One__Buying_HSBC_s_US_Credit_Card_Arm_268.html Wed, 10 Aug 2011 14:34:51 +0000 Capital One. For the cool price of $2.6 billion, it could have been yours people. Capital One is also shutting down businesses in Russia and Poland, as well as selling a couple of european insurance companies that it owns. You have to hand it to them, when they want out, they get out. Through the sales and closings, HSBC is expecting to eliminate 30,000 jobs worldwide. That's not what we like to hear.

So why buy if you are Capital One? Well on the one hand, they get $30 billion in receivables from HSBC meaning that if you had an account with HSBC, you will now be paying your bills to Capital One. They will be collecting the interest and principal payments as well, but this could be good news for those of you being switched over to Capital One. Capital One has always tested well in customer service surveys, while HSBC has not. Hopefully the transition will be seamless and customers who are being migrated to the new company will experience better customer service going forward. The move is also part of a bigger plan by Capital One to expand it's business and grow it's assets, as this move goes right in line with their announcement in June that they are buying ING Direct. Only time will tell what happens, but this may actually be a merger where the synergies created from the acquisition could result in better customer service. We shall see.

For more on the announcement this morning, click here. ]]> http://gethuman.com/Capital_One/customer-review_17542.html Mon, 18 Jul 2011 19:50:48 +0000