Review by NeffKnows for Capital One support

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Capital One customer support at a glance

25 user ratings
   3.6/5
Good
Customer care available by phone (3 numbers)   email   web (1)   live chat   + add
Most recent review "wow, got right through!!!" -Anon, 7 days ago  see 25 reviews  write a review
Most recent user tip "I sent in a check for an 82.00..." -MadA..., 3 mos ago  see 8 tips  leave a tip


Review by NeffKnows

"1am EST call: ME "can you waive this last late fee on my account" CS "Let me see what we can do....(30 sec wait)...You should see that removed in the next 1-2 billing cycles" 2.5 min from dialing to hanging up."
Customer service rating 5 out of 5: Excellent
Communication rating 5 out of 5: Excellent
Hold time less than 1 min
Date reported Wed, 4 Nov 2009 (4 mos ago)
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