Capital One Customer Review - NeffKnows

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Review by NeffKnows

by NeffKnows - 2 years ago

“1am EST call: ME "can you waive this last late fee on my account" CS "Let me see what we can do....(30 sec wait)...You should see that removed in the next 1-2 billing cycles" 2.5 min from dialing to hanging up.”

Overall Quality
Communication
Waited

< 1 min

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