Best Buy customer reviews

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Best Buy customer support at a glance

12 user ratings
   1.5/5
Poor
Customer care available by phone (1 number)   email   web (2)   live chat   + add
Most recent review "Waited for nearly 40 minutes..." -Anon, 2 mos ago  see 1 review  write a review
Most recent user tip "They offered their Black Frida..." -leo, 3 mos ago  see 5 tips  leave a tip


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Best Buy customer service reviews 1 - 5 of 12

Anonymous, 2 mos ago
"Waited for nearly 40 minutes after being "transferred to an ..."
      
Horrible
40 mins wait time
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Anonymous, 2 mos ago
"I have been a reward zone member for three years and still h..."
      
Horrible
8 mins wait time
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Anonymous, 3 mos ago
"Went through prompts, waited an hour, never got an apology. ..."
      
Horrible
60 mins wait time
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Anonymous, 3 mos ago
"HAS TO BE THE WORST ON ALL LEVELS"
      
Horrible
48 mins wait time
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BurtReynolds, 3 mos ago
"I was disconnected after 35 minutes, never spoke to anyone. "
      
Horrible
35 mins wait time
read full review »
  Next 5 reviews »   See ratings over time
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Tips and feedback from others

leo:
04 Dec, 2009 (3 mos ago)
"They offered their Black Friday Specials online on Thursday at 5:00a.m. I couldn't get the laptop I wanted (sold out)but ordered a pretty decent one a..." more »
 add your tip or story »  see all tips and stories (5) »



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