Review by paul for Bank of America support

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Bank of America customer support at a glance

114 user ratings
   3.4/5
Average
Customer care available by phone (11 numbers)   email   web (2)   live chat   + add
Most recent review "Don't let them put you on ho..." -No_m..., 10 days ago  see 114 reviews  write a review
Most recent user tip "Bank of America has the most u..." -Anon, 1 mo ago  see 9 tips  leave a tip


Review by paul

"Even after speaking to the Bank informing them that we would be out of the country and would need to use our ATM card. The Bank blocked our account. The Bank could not be reach by cell phone because they the electric message kept hanging up. And we could not access our money leaving us without access to funds. The worst Customer Service that I have had with any Banking system. "
Customer service rating 1 out of 5: Horrible
Communication rating 1 out of 5: Horrible
Hold time 5 mins
Date reported Mon, 9 Nov 2009 (4 mos ago)
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