review for Bank of America support

Bank of America support at a glance

59 user ratings

3.7/5

Good

Customer care available

Review by anonymous customer
"helpful competent people. Some communication issues, i.e. told me everything would be fixed in 2 days. In 2 days they had erased my account so I needed to make a new one. It would have been nice if they had told me they were going to do this."
Customer service rating	4 out of 5: Good
Communication rating	4 out of 5: Good
Hold time	less than 1 min
Date reported	Wed, 4 Nov 2009 (16 days ago)
Let us know if this is	useful or useless
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