Review for Bank of America support

"helpful competent people. Some communication issues, i.e. told me everything would be fixed in 2 days. In 2 days they had erased my account so I needed to make a new one. It would have been nice if they had told me they were going to do this." read more reviews like this »

Customer service rating


4: Good

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Communication rating


4: Good

Hold time

less than 1 min tell us your wait » see trends »

Date reported

Wed, 4 Nov 2009 (4 mos ago)

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(anonymous person) 01 Feb, 2010 (1 mo ago)	"Bank of America has the most useless on-line customer service representatives I have ever encountered. Depending on the day of the week and whomever ..." more »
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