Review by jd for Bank of America support

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Bank of America customer support at a glance
114 user ratings
   3.4/5
Average
Customer care available by phone (11 numbers)   email   web (2)   live chat   + add
Most recent review "Don't let them put you on ho..." -No_m..., 8 days ago  see 114 reviews  write a review
Most recent user tip "Bank of America has the most u..." -Anon, 1 mo ago  see 9 tips  leave a tip

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Review by jd

"They dropped my call 3 times before I decided to wait a couple of hours and call back. This is not the 1st time bofa has dropped my call. It seems like one of their method to resolve high call volume."
Customer service rating 4 out of 5: Good
Communication rating 5 out of 5: Excellent
Hold time 4 mins
Date reported Mon, 19 Oct 2009 (4 mos ago)
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