Bank of America customer reviews

Bank of America support at a glance

59 user ratings

3.7/5

Good

Customer care available

what other customers say	their hold time
add your review » Bank of America customer service reviews
"works. only way to do it. if you keep pressing 0 eventu..."	3 mins	-a, 1 day ago	more »
"Wild goose chase! When I called to close a business cre..."	5 mins	-nubee, 8 days ago	more »
"I experienced the same thing as the reviewer "Rawl" I ..."	15 mins	-fed up C..., 9 days ago	more »
"Even after speaking to the Bank informing them that we ..."	5 mins	-paul, 11 days ago	more »
"After 5 attempt to reach a human only to be disconnecte..."	20 mins	-tcgrabt, 11 days ago	more »
"helpful competent people. Some communication issues, i...."	less than 1 min	-Anonymous, 16 days ago	more »
"Got kicked out of VM system twice before going with the..."	1 min	-bob, 22 days ago	more »
"These people just don't want to talk to customers. I s..."	40 mins	-Dave, 30 days ago	more »
"followed prompt suggestions--still put on hold for 4+ m..."	4 mins	-plunkitt, 1 mo ago	more »
"They dropped my call 3 times before I decided to wait a..."	4 mins	-jd, 1 mo ago	more »
"JUST TRYING TO GET THROUGH IS THE WORST. I KNOW I'M A ..."	43 mins	-roger, 1 mo ago	more »
"friendly service"	4 mins	-Anonymous, 1 mo ago	more »
"I knew that calling at lunch time would involve a wait...."	10 mins	-LeoC4, 1 mo ago	more »
"If it weren't for the airline miles, I'd drop this card..."	5 mins	-Moi, 1 mo ago	more »
"This is the worst bank to deal with. I have accounts w..."	20 mins	-Anonymous, 1 mo ago	more »
"Reasonable service."	4 mins	-Anonymous, 1 mo ago	more »
"ANNOYING. I was transferred back and forth. I HATE BA..."	7 mins	-Anonymous, 1 mo ago	more »
"What a thrill to get right through! Never happened befo..."	1 min	-Moi, 1 mo ago	more »
"worst bank in the world!!!!"	27 mins	-strangeb..., 2 mos ago	more »
"Transferred all over the place..."	20 mins	-dehnerd, 2 mos ago	more »
"Despite the confusion with the mortgage transfer, every..."	8 mins	-MrObsess..., 2 mos ago	more »
"Worst bank in the world"	30 mins	-mwood99, 2 mos ago	more »
"I was on hold for over 20 minutes only to be told that ..."	25 mins	-rawl, 2 mos ago	more »
"online bill pay to mortgage did not post"	5 mins	-josiedac..., 2 mos ago	more »
"Did what I asked them to do"	9 mins	-jim, 3 mos ago	more »
"Press 0 a bunch of times until it brings you an operato..."	5 mins	-jhinhous..., 3 mos ago	more »
"make promises they don't keep and they don't listen"	7 mins	-sabata09..., 3 mos ago	more »
"This did not go directly to a rep. had to enter card #..."	5 mins	-lyleneal, 3 mos ago	more »
"I gave up after 10 minutes on hold."	10 mins	-NiceGuy, 3 mos ago	more »
"I wish I called this before, instead of having to say "..."	less than 1 min	-TM24, 3 mos ago	more »
"worked perfectly"	less than 1 min	-coachhol..., 3 mos ago	more »
"wish I'd known about this number before. maybe I wouldn..."	less than 1 min	-Demogorg..., 3 mos ago	more »
"go gethuman!!!!!"	less than 1 min	-dusty, 4 mos ago	more »
"no wait time, although there was some trouble getting t..."	less than 1 min	-pf, 4 mos ago	more »
"Person picked up super fast"	less than 1 min	-misha519, 5 mos ago	more »
"Cool.. Got a person immediately as of June 16, 2009 "	less than 1 min	-richard2..., 5 mos ago	more »
"helpful, clear, concise"	less than 1 min	-ph21, 5 mos ago	more »
"The phone number works great!"	less than 1 min	-whammo, 5 mos ago	more »
"got hung up on when I went through phone prompt but thi..."	less than 1 min	-msk, 5 mos ago	more »
"WOWWW!!!!! Awesome!!!"	less than 1 min	-Dion, 5 mos ago	more »
"works perfectly!"	less than 1 min	-jeremy, 5 mos ago	more »
"Perfect! Thank you!"	less than 1 min	-igpf, 5 mos ago	more »
"Went right to a person! Excellent!!!"	less than 1 min	-mytwilig..., 5 mos ago	more »
"Way way better than normal! Awesome!"	less than 1 min	-Anonymous, 5 mos ago	more »
"Cheap VOIP solution. Could barely make out what was sa..."	less than 1 min	-Justin, 6 mos ago	more »
"Thank you sooooo much for posting this information. Th..."	less than 1 min	-Esther, 6 mos ago	more »
"Picked up on first ring"	less than 1 min	-Sam, 6 mos ago	more »
"finding this number was so helpful!"	1 min	-Anonymous, 6 mos ago	more »
"wow, this is fantastic. CSR answered right away and wa..."	less than 1 min	-SP, 7 mos ago	more »
"Like right next door - unbelievably simple"	less than 1 min	-auctarb, 7 mos ago	more »
"No wait time"	less than 1 min	-infdaze, 7 mos ago	more »
"Phone barely rang once, and attendant was able to answe..."	less than 1 min	-toddv294..., 7 mos ago	more »
"Was connected immediately to customer service!"	less than 1 min	-Rita, 7 mos ago	more »
"AMAZING. Barely rang. "	less than 1 min	-Mungbai, 8 mos ago	more »
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Bank of America customer reviews

Bank of America support at a glance

Bank of America customer service reviews