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<title>BT (UK) reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about BT (UK) customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
<image><title>BT (UK) reviews, customer service news, stories, tips, and ratings</title>
<link>http://gethuman.com/BT__UK_/news_148/atom</link>
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<entry>
<title>BT (UK) review by Adam</title>
<link href="http://gethuman.com/BT__UK_/customer-review_21859.html" ></link>
<id>urn:uuid:f1c36da4-c75f-a061-2831-04328a4317cf</id>
<updated>2011-11-19T15:13:39+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 2.0 out of 5: Poor.  Comments from customer: poor service, dumb people on the end who are as confused as I am.]]></summary>
</entry>
<entry>
<title>BT (UK) review by philly</title>
<link href="http://gethuman.com/BT__UK_/customer-review_21583.html" ></link>
<id>urn:uuid:393cca51-b7ee-e6bc-09c9-7c7daa55638e</id>
<updated>2011-11-09T16:53:37+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Greg Downham 600228989. Fantastic engineer. Couldn't have asked for better. Polite, friendly, imformative and fixed the problem in no time. A pleasure to deal with! Thanks again ]]></summary>
</entry>
<entry>
<title>BT (UK) review by a gethuman user</title>
<link href="http://gethuman.com/BT__UK_/customer-review_21547.html" ></link>
<id>urn:uuid:327a08dc-3969-c25e-f402-d01e5c5e73c4</id>
<updated>2011-11-08T14:05:43+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Excellent]]></summary>
</entry>
<entry>
<title>BT (UK) review by maznio</title>
<link href="http://gethuman.com/BT__UK_/customer-review_20818.html" ></link>
<id>urn:uuid:f4803cb2-1f53-8298-45d9-7af2c880ab49</id>
<updated>2011-10-18T22:57:35+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: HORRIBLE!!!!]]></summary>
</entry>
<entry>
<title>BT (UK) review by maznio</title>
<link href="http://gethuman.com/BT__UK_/customer-review_20647.html" ></link>
<id>urn:uuid:456f9788-314d-24b7-97b4-146f5f985b9f</id>
<updated>2011-10-13T18:03:47+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Never calling this number again!]]></summary>
</entry>
<entry>
<title>BT (UK) review by m.robertson</title>
<link href="http://gethuman.com/BT__UK_/customer-review_20295.html" ></link>
<id>urn:uuid:86b4f93f-f333-20ed-ed0b-9d616258ffad</id>
<updated>2011-10-03T10:19:12+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Engineer Lyde ref.ABS 2HI job ref MP668980.
Quality of service and PR excellent. Took time to make sure that everything "worked".
Delighted with the all-round standard of care.]]></summary>
</entry>
<entry>
<title>BT (UK) review by DarrenC</title>
<link href="http://gethuman.com/BT__UK_/customer-review_19486.html" ></link>
<id>urn:uuid:f46216bf-0c82-dfac-f570-27e44232e2ec</id>
<updated>2011-09-08T15:56:19+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: just dire]]></summary>
</entry>
<entry>
<title>BT (UK) review by M.Robertson</title>
<link href="http://gethuman.com/BT__UK_/customer-review_19186.html" ></link>
<id>urn:uuid:4b789680-52ee-0deb-6de5-7884edbcc58a</id>
<updated>2011-08-31T13:38:51+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Job MP 634848 Ref ABS 2HI 31/8/11.Des Lyde. Very impressed by both home service and telephone help from Newcastle.Clear, patient, explanations and instructions from the latter and prompt and courteous service from the former. I would recommend BT unh]]></summary>
</entry>
<entry>
<title>BT (UK) review by Degs</title>
<link href="http://gethuman.com/BT__UK_/customer-review_19139.html" ></link>
<id>urn:uuid:e3098df0-dba0-2bd4-90e2-4242ff75d2be</id>
<updated>2011-08-30T15:59:36+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Hard to understand and be understood by the Indian call centre staff. Eventually got transfered to an English engineer who continued to tell me it was a fault with my phone. Took them 2 days to come back and tell me the whole area was off due to main]]></summary>
</entry>
<entry>
<title>BT (UK) review by a gethuman user</title>
<link href="http://gethuman.com/BT__UK_/customer-review_18195.html" ></link>
<id>urn:uuid:05fae72c-b652-f4a8-5e16-becf37fa21ce</id>
<updated>2011-08-04T13:11:45+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 2.0 out of 5: Poor.  Comments from customer: I was asked to state the name of my province.  I tried to educate the telephonist but was told that she could not help me unless I told her "what province I live in". West Midlands was not recognised.]]></summary>
</entry>
<entry>
<title>BT (UK) review by Anon</title>
<link href="http://gethuman.com/BT__UK_/customer-review_18016.html" ></link>
<id>urn:uuid:c8492de4-8638-5eb4-6fb2-19f92ef13f7a</id>
<updated>2011-07-30T08:52:35+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: very useful
]]></summary>
</entry>
<entry>
<title>BT (UK) review by a gethuman user</title>
<link href="http://gethuman.com/BT__UK_/customer-review_17841.html" ></link>
<id>urn:uuid:c6958675-46c9-883a-e731-4a213df8dc09</id>
<updated>2011-07-26T10:02:06+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Call dropped.  Never even got a response]]></summary>
</entry>
<entry>
<title>BT (UK) review by iray100@hotmail.com</title>
<link href="http://gethuman.com/BT__UK_/customer-review_15554.html" ></link>
<id>urn:uuid:781a1eb7-e462-f613-3c1f-4a6b950006e8</id>
<updated>2011-05-19T17:46:25+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: engineers ref txw03w5 ]]></summary>
</entry>
<entry>
<title>BT (UK) review by Becky</title>
<link href="http://gethuman.com/BT__UK_/customer-review_14942.html" ></link>
<id>urn:uuid:c45b60d0-d023-9ed5-b6ef-816fd7a1a153</id>
<updated>2011-04-26T16:05:49+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 5.0 out of 5: Excellent.  Comments from customer: Les Grylls (ALAK42)job reference EM6 KDR27 is a Ceasar, he came, he saw, he conquered, in half an hour]]></summary>
</entry>
<entry>
<title>BT (UK) review by JAYT</title>
<link href="http://gethuman.com/BT__UK_/customer-review_13551.html" ></link>
<id>urn:uuid:f572c9fb-0222-5d0d-6e40-fb6689840d39</id>
<updated>2011-03-11T08:34:25+00:00</updated>
<summary type="html" ><![CDATA[BT (UK) rating from customer: 1.0 out of 5: Horrible.  Comments from customer: The native English speaker I dealt with tried her best but... my 85 year old mother was offered a new better room about a week after getting her new BT service connected. 

She eventually said she'd call me back after saying she was having trouble wi]]></summary>
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