BT (UK) customer reviews

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BT (UK) customer support at a glance

22 user ratings

3.6/5

Good

Customer care available

by phone (3 numbers) email (1) web live chat + add

Most recent review

"Darren Hoyle, the BT Enginee..." -Anon, 9 days ago see 22 reviews write a review

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what other customers say	their hold time
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"Darren Hoyle, the BT Engineer who came out to repair my..."	2 mins	-Anonymous, 9 days ago	more »
"Absolute crap, un-helpful and un-educatd idiots, i am c..."	30 mins	-Anonymous, 14 days ago	more »
"Peter LVPXB40,was very ploite, proffessional and courte..."	1 min	-Anonymous, 17 days ago	more »
"Wish they could speak english!!!!"	27 mins	-Anonymous, 20 days ago	more »
"0800800150 NO OPTION FOR CUSTOMER SERVICES BUT WEBSITE ..."	4 mins	-Anonymous, 1 mo ago	more »
"Only by using the *0 code did I get through to a human ..."	1 min	-Anonymous, 1 mo ago	more »
"This worked amazingly well for a billing enquiry. I had..."	less than 1 min	-evilsupe..., 2 mos ago	more »
"They actually Sorted out my problem. I have rung up abo..."	5 mins	-Tom, 2 mos ago	more »
"e.i.n 602547446 Andrew was very good rang to tell use ..."	5 mins	-Anonymous, 2 mos ago	more »
"Two calls to the call centre. They then decided to send..."	5 mins	-Melvin H..., 2 mos ago	more »
"Thank you BT your Engineer Chris Sparkes engineers ref ..."	1 min	-mr m g y..., 2 mos ago	more »
"K Moore Engineers ref802222549 job ref WM9RRE67. Kevin ..."	5 mins	-Anonymous, 3 mos ago	more »
"Very Fast"	1 min	-Anonymous, 3 mos ago	more »
"Cannot understand what they are saying, Do not have goo..."	15 mins	-Tom, 3 mos ago	more »
"THEY FIND IT HARD TO UNDERSTAND WHAT YOU ARE TALKING AB..."	15 mins	-blondie2..., 3 mos ago	more »
"Got through right away without any problems"	less than 1 min	-John in ..., 3 mos ago	more »
"choosing the *0 option took me direct to Broadband sale..."	3 mins	-Sooz, 3 mos ago	more »
"Crap!"	99 mins	-Anonymous, 3 mos ago	more »
"Very helpful and courteous."	2 mins	-Anonymous, 4 mos ago	more »
"My query was dealt with and an answer was concluded. Go..."	2 mins	-welshgir..., 4 mos ago	more »
"Phone maze is a nightmare, thanks for helping me throug..."	3 mins	-RMT, 6 mos ago	more »
"You get put through loads of menus, with no clear optio..."	10 mins	-wakkydud..., 7 mos ago	more »
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BT (UK) customer reviews

BT (UK) customer support at a glance

BT (UK) customer service reviews