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<title>American Home Shield reviews, customer service news, stories, tips, and ratings</title>
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<description type="html" ><![CDATA[What customers are saying about American Home Shield customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<entry>
<title>American Home Shield review by NIGHTMARE</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_23469.html" ></link>
<id>urn:uuid:9b2d1751-454f-537b-65ac-dcc82ed63db3</id>
<updated>2012-01-20T22:30:41+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: What a nightmare!!!!! Called in with an EMERGENCY to fix my refrigerator as I need it to store medicine. Was jerked around for a full WEEK. The never fixed it.....This was the worst experience with a repair company I have EVER had......Avoid these pe]]></summary>
</entry>
<entry>
<title>American Home Shield review by shaboomg</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_23426.html" ></link>
<id>urn:uuid:9237cc29-7440-8f27-3a85-035208acb87b</id>
<updated>2012-01-19T16:22:39+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 5.0 out of 5: Excellent.  Comments from customer: I spoke to Beau and she understands what customer service is all about.  She fixed the problem from the top down.  AWESOME!]]></summary>
</entry>
<entry>
<title>American Home Shield review by a gethuman user</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_22405.html" ></link>
<id>urn:uuid:8d3ce133-b42a-5543-f3c8-226957344720</id>
<updated>2011-12-12T18:24:16+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I waited over an hour, then was told that everyone went to lunch.  Then I called back, and was told that I needed to wait another hour because of a high call volume.  Very unprofessional treatment in the way they talked to me and how they made me wai]]></summary>
</entry>
<entry>
<title>American Home Shield review by Susan B</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_21757.html" ></link>
<id>urn:uuid:85ac9dbc-bf93-45c9-fdd0-0f0eaf9a3fcb</id>
<updated>2011-11-16T13:31:51+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 4.0 out of 5: Good.  Comments from customer: Using the callback system here really worked well - after spending over 10 minutes on the phhone trying to get a human, the callback system here got me a human in 3 minutes.  Agent suggested using the voice prompt "status" to get a human.]]></summary>
</entry>
<entry>
<title>American Home Shield review by Bons</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_20419.html" ></link>
<id>urn:uuid:bc7275e5-c223-08b9-7e62-9b65c847cb9e</id>
<updated>2011-10-06T15:54:06+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Can't get in touch with a supervisor regarding the damage done to my property AND can't get someone here to repair a leaky pipe AND continually put on hold, which ran up my phone bill as I am on a fixed income, PROBLEMS ALL THE WAY AROUND
Just HORRIB]]></summary>
</entry>
<entry>
<title>American Home Shield review by grumpy 1</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_19505.html" ></link>
<id>urn:uuid:d8a3f81e-dc2e-80d2-33a9-0f5105b77bb8</id>
<updated>2011-09-08T20:05:24+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 5.0 out of 5: Excellent.  Comments from customer: no problems at all, though this was the quickest I have gotten through, usually 'bout 5 min. have been with them since 2004 only had one problem and that was with SEARS repair]]></summary>
</entry>
<entry>
<title>American Home Shield review by a gethuman user</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_19277.html" ></link>
<id>urn:uuid:a1928aa8-471f-6de0-beae-34808fd1894e</id>
<updated>2011-09-02T00:52:57+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: Had to make 3 follow up calls ..
Spent over 1 1/2 hours on hold...]]></summary>
</entry>
<entry>
<title>American Home Shield review by BlackFlame</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_18959.html" ></link>
<id>urn:uuid:5c0e6442-abe8-d309-b7e4-c1eaeab7bd95</id>
<updated>2011-08-25T17:06:55+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 3.0 out of 5: Average.  Comments from customer: Constantly horrible wait times on phone and email responses take days. Associates are vry courteous ONCE you can get through to someone. ]]></summary>
</entry>
<entry>
<title>American Home Shield review by a gethuman user</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_18669.html" ></link>
<id>urn:uuid:980a4841-2933-6749-6f45-7e44cacfa570</id>
<updated>2011-08-17T15:40:56+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: please cancel and save your money ASAP]]></summary>
</entry>
<entry>
<title>American Home Shield review by SuziJones</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_18374.html" ></link>
<id>urn:uuid:82a566d0-9b00-e191-ec1e-89e4e9f5abed</id>
<updated>2011-08-09T21:02:58+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 4.0 out of 5: Good.  Comments from customer: AHS rep was snippy but placed a second request for service with Sears repair at my request. ]]></summary>
</entry>
<entry>
<title>American Home Shield review by Mu</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_18005.html" ></link>
<id>urn:uuid:6e688055-4caa-a488-30e6-9af67f52893b</id>
<updated>2011-07-29T22:59:21+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: This may be the worst customer service I have experienced in 20 years. The service representatives were rude, inflexible and insensitive]]></summary>
</entry>
<entry>
<title>American Home Shield review by Unhappy with AHS</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_17848.html" ></link>
<id>urn:uuid:ca06789e-c504-b7f4-80d7-d7e3146c9051</id>
<updated>2011-07-26T14:04:45+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: My heat in my home stopped working last winter. It took 4 months to get it repaired. AHS sent out the same company 5 times and they could never fix it. They created and left fire hazards in my home. I finally had repairs done by a local company and A]]></summary>
</entry>
<entry>
<title>American Home Shield review by Craven1a</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_17800.html" ></link>
<id>urn:uuid:1575b772-2afd-0167-77da-b78d38053792</id>
<updated>2011-07-25T15:42:53+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 1.0 out of 5: Horrible.  Comments from customer: I have been trying for days to get hold of someone.  My house is flooded and no help.  Defective sump pump]]></summary>
</entry>
<entry>
<title>American Home Shield review by a gethuman user</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_17794.html" ></link>
<id>urn:uuid:9da65ba5-9b70-cade-dd7c-dec4fc12dedb</id>
<updated>2011-07-25T14:23:45+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 2.0 out of 5: Poor.  Comments from customer: HAD A LONG WAIT TIME AND THEN MY WARRANTY W
ASNT FOUND. NOT HAPPY WITH SUCH A LONG WAIT. I AM SO DIASAPPOINTED]]></summary>
</entry>
<entry>
<title>American Home Shield review by Anonymous</title>
<link href="http://gethuman.com/American_Home_Shield/customer-review_17660.html" ></link>
<id>urn:uuid:4f14ddf1-5465-6633-98ca-2269e7c9def3</id>
<updated>2011-07-21T14:41:06+00:00</updated>
<summary type="html" ><![CDATA[American Home Shield rating from customer: 4.0 out of 5: Good.  Comments from customer: PRESS 4! You will get to the Executive team of the COO. They *will* call you back and at least attempt to get your problem resolved. Leave a VM if no one answers!]]></summary>
</entry>
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