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<title>American Express customer reviews, customer service news, stories, tips, and ratings</title>
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<description><![CDATA[What customers are saying about American Express customer service when calling a customer support phone number, emailing, chatting, or looking online for help]]></description>
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<title>American Express customer service tip from a gethuman user</title>
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<pubDate>Thu, 29 Oct 2009 16:16:48 +0000</pubDate>
<description><![CDATA[American Express tip: I am expressing my extreme disappointment in American Express for screwing up my automatic payment plan after I had to call to set it up twice after which they still did not set me up on monthly auto payments as I requested and the result was cancellation of my card and an "Oh Well", 
re-apply for a new card. Like I will ever get another card and Oh-What about my credit report showing that I had a cancellation by them? Thanks a lot American Express.
Signed, Loyal Customer of 10 years who came upon a bad spot in this great economy of ours.]]></description>
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<title>American Express review by tolsen</title>
<link>http://gethuman.com/American_Express/customer-review_1451.html</link>
<pubDate>Sat, 26 Sep 2009 23:16:47 +0000</pubDate>
<description><![CDATA[American Express rating from customer: 2.0 out of 5: Poor.  Comments from customer: Unable to assist due to their "Policies and Procedures"]]></description>
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