Tip from another user for American Express

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American Express customer support at a glance

1 user ratings
   2.0/5
Poor
Customer care available by phone (1 number)   email   web   live chat   + add
Most recent review "Unable to assist due to thei..." -tols..., 5 mos ago  see 1 review  write a review
Most recent user tip "I am expressing my extreme dis..." -Anon, 4 mos ago  see 1 tip  leave a tip


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Tip from another customer

"I am expressing my extreme disappointment in American Express for screwing up my automatic payment plan after I had to call to set it up twice after which they still did not set me up on monthly auto payments as I requested and the result was cancellation of my card and an "Oh Well", re-apply for a new card. Like I will ever get another card and Oh-What about my credit report showing that I had a cancellation by them? Thanks a lot American Express. Signed, Loyal Customer of 10 years who came upon a bad spot in this great economy of ours." read more tips like this »
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  0 of 2 other consumers found this useful
Date added Thu, 29 Oct 2009 (4 mos ago)
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Tips and feedback from others

(anonymous person)
29 Oct, 2009 (4 mos ago)
"I am expressing my extreme disappointment in American Express for screwing up my automatic payment plan after I had to call to set it up twice after w..." more »
 add your tip or story »  see all tips and stories (1) »



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