American Express customer reviews

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American Express customer support at a glance

10 user ratings
   4.0/5
Good
Customer care available by phone (3 numbers)   email   web   live chat   + add
Most recent review "The person I spoke with was ..." -prem..., 18 days ago  see 1 review  write a review
Most recent user tip "its saying that the number no ..." -slic..., 5 mos ago  see 5 tips  leave a tip


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American Express customer service reviews 1 - 5 of 9

premier, 18 days ago
"The person I spoke with was helpful."
      
Good
2 mins wait time
read full review »
Apache, 4 mos ago
"What a pleasure"
      
Excellent
1 min wait time
read full review »
Dxe316, 4 mos ago
"Very Helpful and prompt service"
      
Excellent
1 min wait time
read full review »
Anonymous, 4 mos ago
"Horrible ,person on other end very hard to understand ,Kept ..."
      
Horrible
10 mins wait time
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Jean, 4 mos ago
"Person was hard to understand-- did not know about chip used..."
      
Poor
1 min wait time
read full review »
  Next 5 reviews »   See ratings over time
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Tips and feedback from others

slic130:
06 Oct, 2009 (5 mos ago)
"its saying that the number no longer exist and i should check the contact number at the back of my card which i dont have with me! the IVR could have ..." more »
 add your tip or story »  see all tips and stories (5) »



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