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Amazon.com customer support at a glance
109 user ratings
   4.5/5
Excellent
Customer care available by phone (3 numbers)   email (1)   web (4)   live chat   + add
Most recent review "They answered pretty fast an..." -Eins..., 11 hrs ago  see 1 review  write a review
Most recent user tip "Phenomenal help. THANK YOU, GE..." -CSUF..., 7 mos ago  see 12 tips  leave a tip

  Overview Phone number(s) All Reviews Complaints Praise Ratings Tips Email Live Web

Amazon.com phone number - customer service

 phone number, shortcut, hold timelet us know...more info
800-201-7575 2 mins avg
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what other customers saytheir hold time 
"They answered pretty fast and the agent understood and ..." less than 1 min  -Ein..., 11 hrs ago more »
"Quick response, friendly, and helpful." less than 1 min  -Anon, 5 days ago more »
"connected almost at once; prompt and accurate response." less than 1 min  -drc..., 13 days ago more »
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Amazon.com phone number - customer service #2

 phone number, shortcut, hold timelet us know...more info
800-201-7575 6 mins avg
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useful useless your wait
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what other customers saytheir hold time 
"Although my call was answered within a couple of minute..." less than 1 min  -Anon, 7 days ago more »
"Was transferred to overseas call center for a refund. O..." less than 1 min  -jul..., 1 mo ago more »
"Wait time was about 5 minutes. Guy spoke English reason..." less than 1 min  -Anon, 1 mo ago more »
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Amazon.com phone number - customer service #3

 phone number, shortcut, hold timelet us know...more info
866-216-1072 1 min avg
Don't press or say anything read full »
useful useless your wait
see details »
what other customers saytheir hold time 
"Fantastic service! Sending me a new Kindle overnight!" less than 1 min  -tin..., 13 days ago more »
"so far so good." less than 1 min  -Anon, 15 days ago more »
"very helpful" less than 1 min  -sar..., 15 days ago more »
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Tips and feedback from others
CSUF Film:
02 Feb, 2010 (7 mos ago) 		"Phenomenal help. THANK YOU, GETHUMAN, for helping me reach them. The problem I had was timely and could never have been solved over e-mail. The servic..." more »
 add your tip or story »  see all tips and stories (12) »

Recent reviews & ratings

"They answered pretty fast..." for Amazon.com
"Quick response, friendly,..." for Amazon.com
"Although my call was answ..." for Amazon.com
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