Review for Air France support

"To change a reservation, the website has a page which you can fill in. When you get to the end, it says, system unable to complete the request. When I called, I was told, "Oh, of course you have to call us to change a reservation. Since there'll be a price differential, you can't do it online." " read more reviews like this »

Customer service rating


1: Horrible

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Communication rating


2: Poor

Hold time

20 mins tell us your wait » see trends »

Date reported

Fri, 16 Oct 2009 (5 mos ago)

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Fuzz: 01 Oct, 2009 (5 mos ago)	"I am very "Disappointed" by Air-France staff " Lahore - Pakistan " I had a resv. made thru an Travel agency: COMPUTER NUMBER :YTWU9W Today when th..." more »
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