Review by ca77 for Air France support

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Air France customer support at a glance

9 user ratings
   1.7/5
Poor
Customer care available by phone (1 number)   email   web   live chat   + add
Most recent review "Totally worthless!... custom..." -Vero..., 7 days ago  see 1 review  write a review
Most recent user tip " I am very "Disappointed" by A..." -Fuzz, 5 mos ago  see 2 tips  leave a tip


see all reviews » Review by ca77

"I am very tall, so I had chosen a middle bulkhead seat on an air france flight from Paris to Los Angeles. A couple who spoke very little english asked me to move to the aisle seat so that they could sit together. I attempted to politely explain that I had been assigned the seat months ago, and needed the middle seat so that my legs would not stick out into the aisle. Being the troubleshooter and peacemaker that I am, I then went to the flight attendant to see if he could accommodate them elsewhere. Meanwhile the couple starting raising hell to a female flight attendant, and she was LAUGHING at me as I sat between these two extremely rude people. They were talking loudly over me on each side as if I didn't exist. I had to sit in between to obnoxious selfish people, and the flight attendant thought it was amusing. The service on air france is horrible. I will not fly with them ever again." read more reviews like this »
Customer service rating
      
1: Horrible
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Communication rating
      
1: Horrible
Hold time 25 mins   tell us your wait »   see trends »
Date reported Thu, 15 Oct 2009 (5 mos ago)
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Tips and feedback from others

Fuzz:
01 Oct, 2009 (5 mos ago)
"I am very "Disappointed" by Air-France staff " Lahore - Pakistan " I had a resv. made thru an Travel agency: COMPUTER NUMBER :YTWU9W Today when th..." more »
 add your tip or story »  see all tips and stories (2) »



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